Health Plan Contact Information

Aetna

Medical Transportation Service Provider: Access2Care
1-866-411-8920

Amerigroup

Medical Transportation Service Provider: Access2Care
To schedule a ride, call the following numbers:

  • STAR - 1-833-721-8184
  • STAR+PLUS​ - 1-844-867-2837
  • STAR Kids ​- 1-844-864-2443
  • MMP - 1-844-869-2767
  • TTY  - 1-855-823-8587 (711)

Blue Cross Blue Shield of Texas

Medical Transportation Service Provider: ModivCare
1-866-824-1565

Cigna

Medical Transportation Service Provider: Access2Care
1-888-721-8184

Community First Health Plan of Texas

Medical Transportation Service Provider: MTM
To schedule a ride, call the member services number between 8 a.m. – 5 p.m. at 1-888-444-0307

To schedule a return ride home from an appointment or to check on the status of a scheduled ride, call the “Where’s My Ride” line at 1-888-444-0824

Community Health Choice

Medical Transportation Service Provider: Access2Care
1-844-572-8194

Cook Children’s Health Plan

Medical Transportation Service Provider: Access2Care
1-844-572-8195

Dell Children’s Health Plan

Medical Transportation Service Provider: Access2Care
1-844-867-2742

Driscoll Health Plan

Medical Transportation Service Provider: One Call
1-877-379-3867

El Paso Health

Medical Transportation Service Provider: Access2Care
1-844-572-8196

FirstCare Health Plan

Medical Transportation Service Provider: Access2Care
1-833-779-3105

Molina Healthcare of Texas

Medical Transportation Service Provider: Access2Care
1-866-462-4857

Parkland Community Health Plan

Medical Transportation Service Provider:  One Call
1- 877-379-3868

Scott & White

Medical Transportation Service Provider: Access2Care
1-877-447-3101

Superior

Medical Transportation Service Provider:  SafeRide
To schedule a ride, call the following number between 8 a.m. – 5 p.m. at 1-855-932-2318; TTY: 7-1-1

To schedule a return ride home from an appointment or to check on the status of a scheduled ride, call the “Where’s My Ride” line at 1-855-932-2319; TTY: 7-1-1

Texas Children’s Health Plan

Medical Transportation Service Provider: Veyo
1-888-401-0170

United Healthcare

Medical Transportation Service Provider: ModivCare
To schedule a ride, call the following number between 8 a.m. – 5 p.m. at:
STAR Kids – 866-529-2117
STAR+PLUS/STAR/CHIP – 866-528-0441
MMP – 866-427-6607

For questions about your ride, call your Ride Assist number at any time:
STAR Kids - 866-529-2120
STAR+PLUS/STAR/CHIP - 866-528-0443
MMP - 866-427-6608