Texas Health Steps

Texas Health Steps is healthcare for children birth through age 20 who have Medicaid. Texas Health Steps gives your child free medical checkups starting at birth, and free dental checkups starting at 6 months of age. Checkups can help find health problems before they get worse and harder to treat.

Call Texas Health Steps if You:

Call Texas Health Steps toll-free 877-847-8377 (877-THSTEPS) to learn more about Medicaid and Texas Health Steps.

Texas Health Steps 
Mail Code H600 
701 West 51st Street, Austin, TX 78751 
Email Texas Health Steps 
Relay Texas Dial 7-1-1

Case Management for Children and Pregnant Women

Need help finding and getting services? A case manager might be able to help you.

Facts About Case Management

Learn About Case Management for Children and Pregnant Women Services Transition to Managed Care

Who Can Get a Case Manager?

Children (birth to age 20) and pregnant women who get Medicaid and:

  • Have health problems.
  • Are at a high risk for getting health problems.

What Do Case Managers Do?

A case manager will visit with you and then:

  • Find out what services you need.
  • Find services near where you live.
  • Teach you how to find and get other services.
  • Make sure you are getting the services you need.

What Kind of Help Can I Get?

Case managers can help you:

  • Get medical and dental services.
  • Find a counselor.
  • Work on school or education issues.
  • Get other services.

Make a Referral to Case Management

  • Call Texas Health Steps at 877-THSteps (877-847-8377).
  • Contact the person's Medicaid Health Plan (MCO).
  • Contact a case manager (PDF).for persons enrolled in fee-for-service.
  • Complete a referral form (PDF) and fax to Texas Health Steps. The fax number is 512-533-3867.

Need Help Now?

Call Texas Health Steps toll-free at 877-847-8377 (877-THSTEPS) Monday to Friday; or find a case manager online (PDF).

Texas Health and Human Services Commission 
Case Management for Children and Pregnant Women 
Mail Code H310 
P.O. Box 149030, Austin, Texas 78714-9030 
701 W. 51st St., Austin, Texas 78751-2312 
Email Case Management 
Relay Texas Dial 7-1-1