SAFETY ALERT: Computer use can be easily monitored and information is difficult to completely delete off the computer. If you are afraid your email, Internet or computer use might be monitored, use a computer that cannot be monitored and/or call the National Domestic Violence Hotline.
24-Hour National Domestic Violence Hotline
Telecommunications Device for the Deaf 800-787-3224
If you’re in an emergency and need immediate help from the local police department, call 9-1-1.
The Family Violence Program promotes self-sufficiency, safety, and long-term independence of adult and child victims of family violence and victims of teen dating violence. Through a network of service providers, the program provides emergency shelter and supportive services to victims and their children, educates the public, and provides training, and prevention support to various organizations across Texas.
All services are provided for free and there is no income verification for eligibility.
Note: If you are a family violence service provider in Texas seeking funding, visit the HHSC Procurement and Contract Services webpage.
What is Family Violence?
Family violence is when one family or household member physically harms or emotionally abuses another family or household member. A spouse or a partner, a man or a woman can experience family violence. Family members, such as children who witness family violence, are also considered victims. Family violence can take different forms such as:
- Physical abuse (hitting or using a weapon).
- Sexual abuse (rape or any unwanted sexual contact).
- Emotional abuse (threats or humiliation).
- Financial abuse (controlling a person’s money without their permission).
Teen dating violence is when someone is violent or abusive toward their romantic or intimate partner. Dating violence can also take many forms, such as emotional and verbal abuse, physical abuse and sexual abuse.
Services for Survivors of Family Violence
Shelters provide temporary housing and services for male and female adults and children who have experienced family violence. Non-residential support centers provide the same services, but do not have emergency shelter. Services are free. There are no income eligibility requirements.
Supportive services include:
- Temporary 24-hour shelter: State-funded centers provide short-term emergency residence for survivors of family violence 24 hours a day, every day of the year.
- 24-hour hotline: 800-799-SAFE (7233) A telephone number answered 24 hours a day, every day of the year, by trained volunteers and employees who provide survivors of family violence with:
- Immediate intervention through safety planning.
- Understanding and support.
- Information about shelter center services.
- Referrals to other service providers.
- Legal assistance: Services to help people understand and learn about:
- Legal needs.
- Legal rights and options.
- Available support and court accompaniment.
- Assistance in obtaining medical care.
- Emergency transportation.
- Training for and help seeking employment.
- Other services.
Note: Locations reflect only HHSC-funded programs and, for safety purposes, are approximate. If you do not find a shelter or non-residential center near your location, contact the shelter or non-residential supportive services center nearest to you or call the National Domestic Violence Hotline at 800-799-7233 (800-799-SAFE) or Teletype at 800-787-3224.
Centers that Provide Temporary Shelter and Support Services (Shelter)
|Abilene||Noah Project, Inc.||800-444-3551|
|Alpine||Family Crisis Center of the Big Bend, Inc.||800-834-0654|
|Amarillo||Family Support Services of Amarillo, Inc.||806-374-5433|
|Angleton||Women's Center of Brazoria County, Inc.||800-243-5788|
|Bastrop||Family Crisis Center||888-311-7755|
|Bay City||The Crisis Center||800-451-9235|
|Beaumont||Family Services of Southeast Texas, Inc.||800-621-8882|
|Boerne||Kendall County Women’s Shelter||800-495-8078|
|Borger||Hutchinson County Crisis Center, Inc.||806-273-2313|
|Brownsville||Friendship of Women, Inc.||956-544-7412|
|Bryan||Twin City Mission||979-775-5355|
|Carrizo Springs||Wintergarden Women's Shelter, Inc.||800-363-9441|
|Cleburne||Johnson County Family Crisis Center||800-848-3206|
|Corpus Christi||Women's Shelter of South Texas||800-580-4878|
|Dallas||The Family Place||214-941-1991|
|Dallas||Mosaic Family Services||214-823-4434|
|Dallas||The Salvation Army – Carr P. Collins Social Service Center||214-424-7208|
|Decatur||Wise Hope Shelter & Crisis Center||940-626-4855|
|Denton||Denton County Friends of the Family, Inc.||800-572-4031|
|Dumas||Safe Place, Inc.||806-935-2828|
|El Paso||Center Against Family Violence, Inc.||915-593-7300|
|Fort Worth||SafeHaven of Tarrant County||877-701-7233|
|Galveston||Resource & Crisis Center of Galveston County, Inc.||888-919-7233|
|Garland||Hope's Door New Beginning Center, Inc.||972-276-0057|
|Granbury||Mission Granbury, Inc.||817-579-6848|
|Grand Prairie||Brighter Tomorrows, Inc.||972-262-8383|
|Greenville||Women in Need, Inc.||903-454-4357|
|Harlingen||Family Crisis Center, Inc.||956-423-9304|
|Hondo||Southwest Family Life Centers, Inc.||830-426-5131|
|Houston||Houston Area Women's Center, Inc.||713-528-2121|
|Humble||Family Time Crisis and Counseling Center||281-446-2615|
|Jacksonville||Crisis Center of Anderson & Cherokee Counties, Inc.||800-232-8519|
|Kerrville||Hill Country CARES, Inc.||830-257-2400|
|Killeen||Families in Crisis, Inc.||254-634-8309|
|Laredo||Casa de Misericordia||800-782-2722|
|Longview||Women's Center of East Texas, Inc.||800-441-5555|
|Lubbock||Women's Protective Services of Lubbock, Inc.||806-747-6491|
|Lufkin||Janelle Grum Family Crisis Center of East Texas||800-828-7233|
|Marble Falls||Highland Lakes Family Crisis Center||830-693-5600|
|McAllen||Women Together Foundation, Inc.||800-580-4879|
|Midland||Safe Place of the Permian Basin, Inc.||432-570-1465|
|Mineral Wells||Hope, Inc.||940-325-1306|
|Mt. Pleasant||SAFE-T Agency (Shelter Agencies for Families in East Texas)||903-575-9999|
|New Braunfels||Crisis Center of Comal County||830-620-4357|
|Odessa||The Crisis Center||800-627-4747|
|Pampa||Tralee Crisis Center for Women, Inc.||800-658-2796|
|Pasadena||The Bridge Over Troubled Waters, Inc.||713-473-2801|
|Perryton||Panhandle Crisis Center, Inc.||800-753-5308|
|Plainview||Crisis Center of the Plains||806-293-7273|
|Plano||Hope's Door New Beginning Center, Inc.||972-276-0057|
|Plano||Texas Muslim Women’s Foundation||972-880-4192|
|Richmond||Fort Bend County Women's Center||281-342-4357|
|Round Rock||Hope Alliance||800-460-7233|
|San Angelo||ICD Bridges, Inc.||800-749-8631|
|San Antonio||Family Violence Prevention Services, Inc.||210-733-8810|
|San Marcos||Hays-Caldwell Women's Center||800-700-4292|
|Seguin||Guadalupe Valley Family Violence Shelter, Inc.||800-834-2033|
|Sherman||Grayson Crisis Center||800-893-5615|
|Snyder||Gateway Family Services||325-578-8054|
|Texarkana||Domestic Violence Prevention, Inc.||903-793-4357|
|The Woodlands||Montgomery County Women's Center||936-441-7273|
|Tyler||East Texas Crisis Center, Inc.||800-333-0358|
|Victoria||Mid-Coast Family Services, Inc.||800-870-0368|
|Waco||Family Abuse Center, Inc.||800-283-8401|
|Webster||Bay Area Turning Point, Inc.||281-286-2525|
|Wichita Falls||First Step, Inc.||800-658-2683|
Centers with Support Services Only (Non-Residential Centers)
|Austin||Asian Family Support Services of Austin.||877-281-8371|
|Bonham||Fannin County Family Crisis Center||877-583-2855|
|Eastland||Eastland County Crisis Center, Inc.||254-629-3223|
|Gainesville||Abigail’s Arms – Cooke County Family Crisis Center||877-846-4751|
|Houston||Aid to Victims of Domestic Abuse||713-224-9911|
|Houston||Northwest Assistance Ministries||281-885-4673|
|Pleasanton||Atascosa Family Crisis Center, Inc.||877-569-2001|
|Stephenville||Cross Timbers Family Services||866-934-4357|
HHSC advises victims of family violence to call the 24-Hour National Domestic Violence Hotline at 800-799-SAFE (7233) or TDD 800-787-3224.
If you are in an emergency and need help right away from the local police department, call 9-1-1.
The Family Violence Program can be contacted by email at firstname.lastname@example.org.You must include your contact information in the body of your message if you need someone to contact you.
Filing a Complaint
If you want to file a complaint against an HHS-contracted family violence center, contact the HHS Office of the Ombudsman at 877-787-8999; select a language, and then Option 3. You can also make an online submission here.