Family Violence Program

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800-799-SAFE (7233)
24-Hour National Domestic Violence Hotline
Telecommunications Device for the Deaf 800-787-3224

If you’re in an emergency and need immediate help from the local police department, call 9-1-1.

The Family Violence Program promotes safety, self-sufficiency, and long-term independence of adult and child survivors of family violence and survivors of  dating violence. Through a network of trauma-informed service providers, the program provides emergency shelter and supportive services to survivors and their children, educates the public, provides training, and offers prevention support to various organizations across Texas.

All services are provided for free and there is no income verification for eligibility.

Note: If you are a family violence service provider in Texas seeking funding, visit the HHSC Procurement and Contract Services webpage.

What is Family Violence?

Family violence is when one family or household member physically harms or emotionally abuses another family or household member. A spouse or a partner, a man or a woman can experience family violence. Family members, such as children who witness family violence, are also considered victims. Family violence can take different forms such as:

  • Physical abuse (hitting or using a weapon).
  • Sexual abuse (rape or any unwanted sexual contact).
  • Emotional abuse (threats or humiliation).
  • Financial abuse (controlling a person’s money without their permission).

Dating violence is when someone is violent or abusive toward their romantic or intimate partner. This type of abuse can happen to youth and adults. Dating violence can also take many forms, such as emotional and verbal abuse, physical abuse and sexual abuse.

Services for Survivors of Family Violence

Shelters provide temporary housing and services for male and female adults and children who have experienced family violence. Non-residential support centers provide the same services, but do not have emergency shelter. Services are free. There are no income eligibility requirements.

Supportive services include:

  • Temporary 24-hour shelter: State-funded centers provide short-term emergency residence for survivors of family violence 24 hours a day, every day of the year.
  • 24-hour hotline: 800-799-SAFE (7233) A telephone number answered 24 hours a day, every day of the year, by trained volunteers and employees who provide survivors of family violence with:
    • Immediate intervention through safety planning.
    • Understanding and support.
    • Information about shelter center services.
    • Referrals to other service providers.
  • Legal assistance: Services to help people understand and learn about:
    • Legal options, rights and advocacy.
    • Available support and court accompaniment.
  • Assistance in obtaining medical care.
  • Emergency transportation.
  • Training for and help seeking employment.
  • Community education.
  • Other services.

Find Help

Find a Family Violence Program Center

Note: Locations reflect only HHSC-funded programs and, for safety purposes, are approximate. If you do not find a shelter or non-residential center near your location, contact the shelter or non-residential supportive services center nearest to you or call the National Domestic Violence Hotline at 800-799-7233 (800-799-SAFE) or Teletype at 800-787-3224.

Centers that Provide Temporary Shelter and Support Services (Shelter)

Centers marked with an *asterisk are dual family violence and sexual assault centers.

City Shelter Hotline
Abilene *Noah Project, Inc. 800-444-3551
Alpine *Family Crisis Center of the Big Bend, Inc. 800-834-0654
Amarillo *Family Support Services of Amarillo, Inc. 806-374-5433
Angleton Women's Center of Brazoria County, Inc. 800-243-5788
Austin *SAFE Alliance 512-267-7233
Bastrop *Family Crisis Center 888-311-7755
Bay City *The Crisis Center 800-451-9235
Beaumont *Family Services of Southeast Texas, Inc. 800-621-8882
Boerne Kendall County Women’s Shelter 800-495-8078
Borger *Hutchinson County Crisis Center, Inc. 806-273-2313
Brownsville *Friendship of Women, Inc. 956-544-7412
Brownwood *The ARK 888-313-2699
Bryan Twin City Mission 979-775-5355
Carrizo Springs *Wintergarden Women's Shelter, Inc. 800-363-9441
Cleburne *Johnson County Family Crisis Center 800-848-3206
Corpus Christi *Women's Shelter of South Texas 800-580-4878
Dallas The Family Place 214-941-1991
Dallas Mosaic Family Services 214-823-4434
Dallas The Salvation Army – Carr P. Collins Social Service Center 214-424-7208
Decatur *Wise Hope Shelter & Crisis Center 940-626-4855
Denton *Denton County Friends of the Family, Inc. 800-572-4031
Dumas *Safe Place, Inc. 806-935-2828
El Paso *Center Against Family Violence, Inc. 915-593-7300
Fort Worth SafeHaven of Tarrant County 877-701-7233
Gainesville *Abigail’s Arms – Cooke County Family Crisis Center 877-846-4751
Galveston *Resource & Crisis Center of Galveston County, Inc. 888-919-7233
Garland Hope's Door New Beginning Center, Inc. 972-276-0057
Granbury *Mission Granbury, Inc. 817-579-6848
Grand Prairie *Brighter Tomorrows, Inc. 972-262-8383
Greenville Women in Need, Inc. 903-454-4357
Harlingen *Family Crisis Center, Inc. 956-423-9304
Hempstead *Focusing Families 979-826-0000
Hondo *Southwest Family Life Centers, Inc. 830-426-5131
Houston *Houston Area Women's Center, Inc. 713-528-2121
Humble *Family Time Crisis and Counseling Center 281-446-2615
Huntsville *SAAFE House 936-291-3369
Jacksonville *Crisis Center of Anderson & Cherokee Counties, Inc. 800-232-8519
Kerrville *Hill Country CARES, Inc. 830-257-2400
Killeen *Families in Crisis, Inc. 254-634-8309
Laredo Casa de Misericordia 877-782-2722
Longview *Women's Center of East Texas, Inc. 800-441-5555
Lubbock Women's Protective Services of Lubbock, Inc. 806-747-6491
Lufkin *Family Crisis Center of East Texas 800-828-7233
Marble Falls *Highland Lakes Family Crisis Center 830-693-5600
McAllen *Women Together Foundation, Inc. 800-580-4879
Midland Safe Place of the Permian Basin, Inc. 432-570-1465
Mineral Wells *Hope, Inc. 940-325-1306
Mt. Pleasant *SAFE-T Agency (Shelter Agencies for Families in East Texas) 903-575-9999
New Braunfels *Crisis Center of Comal County 830-620-4357
Odessa *The Crisis Center 800-627-4747
Pampa *Tralee Crisis Center for Women, Inc. 800-658-2796
Pasadena *The Bridge Over Troubled Waters, Inc. 713-473-2801
Perryton *Panhandle Crisis Center, Inc. 800-753-5308
Plainview *Crisis Center of the Plains 806-293-7273
Plano Hope's Door New Beginning Center, Inc. 972-276-0057
Plano Texas Muslim Women’s Foundation 972-880-4192
Richmond *Fort Bend County Women's Center 281-342-4357
Round Rock *Hope Alliance 800-460-7233
San Angelo ICD Bridges, Inc. 800-749-8631
San Antonio Family Violence Prevention Services, Inc. 210-733-8810
San Marcos *Hays-Caldwell Women's Center 800-700-4292
Seguin *Guadalupe Valley Family Violence Shelter, Inc. 800-834-2033
Sherman *Grayson Crisis Center 800-893-5615
Snyder *Gateway Family Services 325-578-8054
Texarkana *Domestic Violence Prevention, Inc. 903-793-4357
The Woodlands *Montgomery County Women's Center 936-441-7273
Tyler *East Texas Crisis Center, Inc. 800-333-0358
Victoria *Mid-Coast Family Services, Inc. 800-870-0368
Waco Family Abuse Center, Inc. 800-283-8401
Weatherford *Freedom House 817-596-8922
Webster *Bay Area Turning Point, Inc. 281-286-2525
Wichita Falls *First Step, Inc. 800-658-2683

Centers with Support Services Only (Non-Residential Centers)

City Shelter Hotline
Austin *Asian Family Support Services of Austin 877-281-8371
Bonham *Fannin County Family Crisis Center 877-583-2855
Eastland *Eastland County Crisis Center, Inc. 254-629-3223
Houston Aid to Victims of Domestic Abuse (AVDA) 713-224-9911
Houston *The Montrose Center 713-529-3211
Houston Northwest Assistance Ministries 281-885-4673
Pleasanton *Safer Path Family Violence Shelter 877-569-2001
Stephenville *Cross Timbers Family Services 866-934-4357

Contact Us

HHSC advises people who have or are experiencing family violence to call the 24-Hour National Domestic Violence Hotline at 800-799-SAFE (7233) or TDD 800-787-3224.

If you are in an emergency and need help right away from the local police department, call 9-1-1.

The Family Violence Program can be contacted by email at familyviolence2@hhsc.state.tx.usYou must include your contact information in the body of your message if you need someone to contact you.

Filing a Complaint

If you want to file a complaint against an HHS-contracted family violence center, contact the HHS Office of the Ombudsman at 877-787-8999; select a language, and then Option 3. You can also make an online submission here.