Contact Us

Help with Benefits

Visit or use the Your Texas Benefits mobile app to manage your benefits. You can get help with the website or with your benefits by calling 2-1-1 or 877-541-7905 (select your language and then Option 2).

Find Service Offices

Locate aging, disability, behavioral health, and intellectual or developmental disabilities service offices near you.

  • AAA = Area agency on aging
  • ADRC = Aging and disability resource center
  • LIDDA = Local intellectual and developmental disability authority
  • LMHA = Local mental health authority

2-1-1 Texas

Dialing 2-1-1 is a free, easy way to find out about services you can get in your area or through state programs.

If you can't connect to 2-1-1, call us toll-free at 877-541-7905. You can also visit the 2-1-1 Texas website to find the phone number to your local 2-1-1 area information center.

You may not be able to connect to 2-1-1 if:

  • You are calling from outside of Texas.
  • Your cell phone won't dial 2-1-1.
  • You use voice-over-IP (use the Internet to make calls).

Language Line

The 2-1-1 Texas language line allows Texans with a limited understanding of English to apply for benefits with the support of an interpreter in over 150 languages.

If the caller presses 0, they can choose from languages such as Vietnamese, Farsi, Somali, Arabic, Mandarin or French. They can also ask a live agent for an interpreter for other languages.

The interpreter will be conferenced in to convert information from English to the caller’s chosen language throughout the application process.

Get Help Finding Information

Find contact information for some of our most requested services including:

  • Help with your benefits or technical issues with the website
  • Questions about your Lone Star Card
  • Child care licensing questions
  • Certified Nurse Aid credentialing
  • Long-term care provider licensing information
  • Help with downloading a form
  • Technical issues with this website

HHS Locations

HHS agencies across the state are ready and willing to assist people who need services, contractors who provide them and anyone with questions about the services we provide. Visit our HHS Locations page to find information on:

  • HHS Main Headquarters
  • DSHS Main Headquarters
  • HHS Office Locations
  • HHS Regions

Open Records Requests

HHSC is committed to providing full access to public information. You can request records under the Texas Public Information Act by mail, fax or email.

Civil Rights Office

Contact the Civil Rights Office if you need to talk to someone about concerns of discrimination or would like to file a discrimination complaint.

  • Call: 888-388-6332 or 512-438-4313
  • Email the Civil Rights Office
  • Fax: 512-438-5885
  • Mail: 
    Civil Rights Office 
    Health and Human Services Commission 
    701 W. 51st Street, MC 1560 
    Austin, Texas 78751

Press Office & Social Media

Contact the Press Office
José Andrés Araiza, Chief Press Officer
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Social Media
Keep up with what’s new in health and human services on our social media channels.

Connecting you with the latest news and information on HHS.

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