If you have questions about your Lone Star Card, call the Lone Star Help Desk at 800-777-7328.
The Texas Electronic Benefit Transfer (EBT) system uses the Lone Star Card to provide access to Supplemental Nutrition Assistance Program (SNAP) food benefits and Temporary Assistance for Needy Families (TANF) cash benefits.
The Lone Star Card is used in the same way any other debit card is used. To pay for approved SNAP or TANF items, swipe your Lone Star Card through the store's machine and enter your personal identification number (PIN). The amount of the purchase is taken out of your Lone Star Card account.
If you apply and are eligible for TANF or SNAP benefits, you will receive a Lone Star Card from your local Health and Human Services Commission (HHSC) benefit office or by mail. To learn more your EBT Lone Star Card, visit the Lone Star Card - FAQs page or view the Lone Star Card brochure.
To see if you might be eligible for benefits or to locate an HHSC office in your area, visit YourTexasBenefits.com. The website provides easy and secure online access to benefits, including SNAP, TANF, Medicaid, Children's Health Insurance Program (CHIP), nursing home care and other services for people who are elderly or have disabilities.
You can check your Lone Star Card balance and view recent card activity through your online account at YourTexasBenefits.com. If you do not have an account, you can set one up by going to YourTexasBenefits.com, clicking “Log In” and then “Create a new account.” You can also check your balance by calling the Lone Star Help Desk at 800-777-7328. Texas HHS does not support using another website or mobile app to check your Lone Star Card balance or review card activity, and doing so could expose you to security or fraud risks.