An official State of Texas website.
Contact the office of Deaf and Hard of Hearing Services for information about our programs, referrals to other services, or consultation on serving persons who are deaf or hard of hearing.
General Contact Information
Street Address
701 W. 51st Street
Austin, TX 78751
Mailing Address
Deaf and Hard of Hearing Services
P.O. Box 12904
Austin, TX 78711
Phone and Fax Numbers
Voice: 512-438-4880
Videophone: 512-410-1387
Fax: 512-438-4777
Email Addresses
General inquiries: DHHS Mailbox
BEI inquiries: DHHS BEI
Consumer and Interpreter Training inquiries: DHHS Training
Telephone assistance inquiries (STAP) or to request a STAP application: DHHS Phones
Certificate of Deafness for Tuition Waiver inquiries: DHHS Tuition Waivers
Administration
Bryant Robinson
Director
bryant.robinson@hhs.texas.gov
Videophone: 512-410-6556
Jamie Jones
Program Coordination Specialist
jamie.jones@hhs.texas.gov
Voice: 512-438-4841
Aaron Waheed
Program Coordination Specialist
aaron.waheed@hhs.texas.gov
Videophone: 512-410-1387
Scott Siegel
Financial Analyst
scott.siegel@hhs.texas.gov
Voice: 512-438-4567
Lisa Herbert
Contract Manager
lisa.herbert@hhs.texas.gov
Videophone: 512-982-1709
Communication Access Services
Alicia Veit
STAP Contract Specialist
alicia.veit@hhs.texas.gov
Krystina Flanigan
Community Services Contract Specialist
krystina.flanigan@hhs.texas.gov
Videophone: 512-813-9855
Interpreter Certification
Alison Kittenplan
BEI Program Manager
alison.kittenplan@hhs.texas.gov
Videophone: 512-410-6627
Voice: 512-438-4586
Brian Determan
BEI Program Specialist
brian.determan@hhs.texas.gov
Videophone: 512-410-1386
Sharon Morell
BEI Program Specialist
sharon.morell@hhs.texas.gov
Videophone: 512-410-0510
Jillian Gruetzner
BEI Program Specialist
jillian.gruetzner@hhs.texas.gov
Videophone: 512-410-1185
Consumer Education and Interpreter Training
Mary Catherine Hess
Training and Education Manager
marycatherine.hess@hhs.texas.gov
Videophone: 512-517-6913
Melissa Bell
Outreach Development Specialist
melissa.bell@hhs.texas.gov
Videophone: 512-900-5445
Voice: 512-438-4827
Jennifer Kittenplan
Training Specialist
jennifer.kittenplan@hhs.texas.gov
Videophone: 512-287-7716
Olivia Rains
Training Specialist
olivia.rains@hhs.texas.gov
Voice: 512-438-4834
Specialized Telecommunications Assistance Program (STAP)
Aaron Mowell
STAP Manager (Client Services)
aaron.mowell@hhs.texas.gov
Videophone: 512-961-3125
Roseann Sirianni
STAP Customer Service Representative
roseann.sirianni@hhs.texas.gov
Videophone: 512-605-0568
Suzanne Salazar
STAP Program Specialist
suzanne.salazar@hhs.texas.gov
Videophone: 512-410-6549
Danielle Calhoun
STAP Program Specialist
danielle.calhoun@hhs.texas.gov
Voice: 512-438-4835
STAP Support Staff
Irma Cantu
STAP Administrative Technician
irma.cantu@hhs.texas.gov
Oleg Cermak
STAP Administrative Technician
oleg.cermak@hhs.texas.gov
Chrissie Preuss
STAP Administrative Technician
chrissie.preuss@hhs.texas.gov
Josie Trieglaff
STAP Administrative Technician
josie.trieglaff@hhs.texas.gov