An official State of Texas website.
Contact the office of Deaf and Hard of Hearing Services for information about our programs, referrals to other services, or consultation on serving persons who are deaf or hard of hearing.
General Contact Information
Street Address
701 W. 51st Street
Austin, TX 78751
Mailing Address
Deaf and Hard of Hearing Services
P.O. Box 12904
Austin, TX 78711
Phone Numbers
Voice: 512-438-4880
Videophone: 512-410-1387
Fax: 512-438-4777
Direct Communication
General inquiries: DHHS Mailbox
Board for Evaluation of Interpreters inquiries: DHHS BEI
Training and Education inquiries: DHHS Training
Certificate of Deafness for Tuition Waiver inquiries: DHHS Tuition Waivers
Specialized Telecommunications Assistance Program (STAP)
For inquiries or to request a STAP application:
Email: DHHS Phones
Phone/VP: 512-410-6549
Fax: 512-438-4777
Administration
Bryant Robinson
Director
bryant.robinson@hhs.texas.gov
Videophone: 512-410-6556
Jamie Jones
Program Coordination Specialist
jamie.jones@hhs.texas.gov
Aaron Waheed
Program Coordination Specialist
aaron.waheed@hhs.texas.gov
Videophone: 512-410-1387
Scott Siegel
Financial Analyst
scott.siegel@hhs.texas.gov
Voice: 512-438-4567
Lisa Herbert
Contract Manager
lisa.herbert@hhs.texas.gov
Videophone: 512-982-1709
Communication Access Services
Alicia Veit
STAP Contract Specialist
alicia.veit@hhs.texas.gov
Videophone: 512-316-3089
Krystina Flanigan
Community Services Contract Specialist
krystina.flanigan@hhs.texas.gov
Videophone: 512-813-9855
Board for Evaluation of Interpreters
Alison Kittenplan
Program Manager
alison.kittenplan@hhs.texas.gov
Videophone: 512-410-6627
Voice: 512-438-4586
Brian Determan
Program Specialist
brian.determan@hhs.texas.gov
Videophone: 512-410-1386
Sharon Morell
Program Specialist
sharon.morell@hhs.texas.gov
Videophone: 512-410-0510
Jillian Gruetzner
Program Specialist
jillian.gruetzner@hhs.texas.gov
Videophone: 512-410-1185
Training and Education
Mary Catherine Hess
Training and Education Manager
marycatherine.hess@hhs.texas.gov
Videophone: 512-517-6913
Jennifer Kittenplan
Training Specialist
jennifer.kittenplan@hhs.texas.gov
Videophone: 512-287-7716
Olivia Rains
Training Specialist
olivia.rains@hhs.texas.gov
Voice: 512-438-4834