Contact the office of Deaf and Hard of Hearing Services for information about our programs, referrals to other services, or consultation on serving persons who are deaf or hard of hearing.
General Contact Information
Physical: 701 W. 51st Street
Austin, Texas 78751
Mailing: Deaf and Hard of Hearing Services
P.O. Box 12904
Austin, Texas 78711
Voice: 512-438-4880
Videophone: 512-410-1387
Fax: 512-438-4777
General inquiries: dhhs.mailbox@hhs.texas.gov
BEI inquiries: dhhs.bei@hhs.texas.gov
Consumer and Interpreter Training inquiries: dhhs.training@hhs.texas.gov
Telephone assistance inquiries (STAP) or to request a STAP application: dhhs.phones@hhs.texas.gov
Certificate of Deafness for Tuition Waiver inquiries: dhhs.tuitionwaivers@hhs.texas.gov
Administration
Bryant Robinson
Director
bryant.robinson@hhs.texas.gov
Videophone: 512-410-6556
Jamie Jones
Program Coordination Specialist
jamie.jones@hhs.texas.gov
Voice: 512-438-4841
Aaron Waheed
Program Coordination Specialist
aaron.waheed@hhs.texas.gov
Videophone: 512-410-1387
Scott Siegel
Financial Analyst
scott.siegel@hhs.texas.gov
Voice: 512-438-4567
Lisa Herbert
Contract Manager
lisa.herbert@hhs.texas.gov
Videophone: 512-982-1709
Communication Access Services
Vacant
Contract Manager
Krystina Flanigan
Community Support Services Specialist
krystina.flanigan@hhs.texas.gov
Videophone: 512-813-9855
Interpreter Certification
Alison Kittenplan
BEI Program Manager
alison.kittenplan@hhs.texas.gov
Videophone: 512-410-6627
Voice: 512-438-4586
Brian Determan
BEI Program Specialist
brian.determan@hhs.texas.gov
Videophone: 512-410-1386
Sharon Morell
BEI Program Specialist
sharon.morell@hhs.texas.gov
Videophone: 512-410-0510
Jillian Gruetzner
BEI Program Specialist
jillian.gruetzner@hhs.texas.gov
Videophone: 512-410-1185
Consumer Education and Interpreter Training
Trevor Anderson
Communication Access Oversight Specialist
trevor.anderson@hhs.texas.gov
Videophone: 512-893-5622
Melissa Bell
Outreach Development Specialist
melissa.bell@hhs.texas.gov
Videophone: 512-900-5445
Voice: 512-438-4827
Sam Harris
Communication Access Specialist
samuel.harris@hhs.texas.gov
Videophone: 512-410-7691
Olivia Rains
Communication Access Specialist
olivia.rains@hhs.texas.gov
Voice: 512-438-4834
Specialized Telecommunications Assistance Program (STAP)
Vacant
STAP Manager (Client Services)
Vacant
STAP Customer Service Representative
Suzanne Salazar
STAP Program Specialist
suzanne.salazar@hhs.texas.gov
Videophone: 512-410-6549
Danielle Calhoun
STAP Program Specialist
danielle.calhoun@hhs.texas.gov
Voice: 512-438-4835
STAP Support Staff
Irma Cantu
STAP Administrative Technician
irma.cantu@hhs.texas.gov
Chrissie Preuss
STAP Administrative Technician
chrissie.preuss@hhs.texas.gov
Roseann Sirianni
STAP Administrative Technician
roseann.sirianni@hhs.texas.gov
Vacant
STAP Administrative Technician