Community Health Workers

The substance use disorder community health worker programs allow community health workers and promotor(a) to increase linkage and retention in substance use, mental health and medical services for Texas residents living with substance use disorders. These CHW programs provide non-judgmental, non-coercive provision of services and resources to people who use substances and the communities in which they live to assist them in reducing harm. This includes people who are marginalized or stigmatized, experiencing housing instability or homelessness, injecting substances, live with or are at risk of Hepatitis C Virus or Human Immunodeficiency Virus, and are experiencing greater barriers to entering treatment or recovery services.

Goals of the community health workers include:

  • Addressing behavioral health disparities in their program service area.
  • Increasing opportunities for substance users, including opioid users, to reduce harms related to substance use.
  • Helping people engage in substance use and mental health services.
  • Helping people address medical needs.
  • Helping people who desire change to build a foundation for their recovery.

Who Is eligible for Community Health Worker Services?

  • People who use substances
  • Texas residents

How Do I Get Community Health Worker Services?

CHW programs are in the areas listed below. To inquire about services and resources, contact the nearest program.

Integral Care

Area served: City of Austin and local area
1631 E. 2nd Street
Building C
Austin, TX 78702
Crisis phone: 512-472-4357
Main phone: 512-447-4141

North Texas Behavioral Health Authority

Area served: City of Dallas and local area
9441 LBJ Freeway
Suite 350
Dallas, TX 75243
Crisis phone: 866-260-8000
Main phone: 877-653-6363

Nueces Center for Mental Health & Intellectual Disabilities

Area served: City of Corpus Christi and local area
1630 S. Brownlee
Corpus Christi, TX 78404
Crisis phone: 888-767-4493
Main phone: 361-886-6900

Emergence Health Network

Area served: City of El Paso and local area
1600 Montana Ave.
El Paso, TX 79902
Crisis phone: 915-779-1800
Main phone: 915-887-3410

My Health My Resources of Tarrant County

Area served: City of Fort Worth and local rea
3840 Hulen St.
North Tower
Fort Worth, TX 76107
Crisis phone: 800-866-2465
Main phone: 817-569-4300

The Harris Center for Mental Health and IDD

Area served: City of Houston and local area
9401 Southwest Freeway
Houston, TX 77074
Crisis phone: 866-970-4770
Main phone: 713-970-7000

Border Region Behavioral Health Center

Area served: City of Laredo and local area
1500 Pappas St.
Laredo, TX 78041
Crisis phone: 800-643-1102
Main phone: 956-794-3000

City of Lubbock Public Health Dept

Area served: City of Lubbock and local area
806 18th St.
Lubbock, TX 79401
Main phone: 806-775-2933

The Center for Health Care Services

Area served: City of San Antonio and local area
6800 Park Ten Blvd.
Suite 200-S
San Antonio, TX 78213
Crisis phone: 800-316-9241 or 210-223-7233
Main phone: 210-261-1000