Community Health Workers

The substance use disorder Community Health Worker (CHW) programs allow community health workers and promotor(a) to increase linkage and retention in substance use, mental health, and medical services for Texas residents living with substance use disorders. These CHW programs provide non-judgmental, non-coercive provision of services and resources to people who use substances and the communities in which they live to assist them in reducing harm. This includes people who are marginalized or stigmatized, experiencing housing instability or homelessness, injecting substances, live with or are at risk of Hepatitis C Virus or Human Immunodeficiency Virus, and are experiencing greater barriers to entering treatment or recovery services.

Goals of the community health workers include:

  • Address behavioral health disparities in their program service area.
  • Increase opportunities for substance users, including opioid users, to reduce harms related to substance use.
  • Help people engage in substance use and mental health services.
  • Help people address medical needs.
  • Help people who desire change to build a foundation for their recovery.

Who Is eligible for Community Health Worker Services?

Texas residents who engage in substance use or misuse.

How Do I Get Community Health Worker Services?

There are several ways to find CHW Services. Contacting the substance use treatment program directly, your local Outreach, Screening, Assessment, Referral (OSAR) Service, or your Local Mental or Behavioral Health Authority.

Integral Care

Area served: City of Austin and local area
1165 Airport Blvd.
Austin, TX 78702
CHW phone: 512-804-3650
Crisis phone: 512-472-4357
Main phone: 512-447-4141

North Texas Behavioral Health Authority

Area served: City of Dallas and local area
8111 LBJ Freeway Suite 900
Dallas, TX 75240
CHW phone: 214-366-9407
Crisis phone: 866-260-8000
Main phone: 877-653-6363

Central Counties Services

Area Served: Belton, Temple, Killeen, and local area
116 W. Avenue G
Temple, TX 76504
CHW Phone: 254-298-7000
Crisis phone: 800-888-4036
Main Phone: 254-298-7000

Nueces Center for Mental Health & Intellectual Disabilities

Area served: City of Corpus Christi and local area
105 Waco St.
Corpus Christi, TX 78401
CHW phone: 361-886-4619
Crisis phone: 888-767-4493
Main phone: 361-886- 6970

Emergence Health Network

Area served: City of El Paso and local area
9565 Diana Drive
El Paso, TX 79924
CHW phone: 915-887-3425
Crisis phone: 915-779-1800
Main phone: 915-887-3410

My Health My Resources of Tarrant County

Area served: City of Fort Worth and local area
1518-A E. Lancaster Ave.
Fort Worth, TX 76102
CHW Phone: 817-569-5760
Crisis phone: 800-866-2465
Main phone: 817-569-4300

The Harris Center for Mental Health and IDD

Area served: City of Houston and local area
2627 Caroline St.
Houston, TX 77004
CHW phone: 832-392-7593
Crisis phone: 713-970-7000
Main phone: 832-970-7441

Spindletop Center

Area Served: Beaumont, Port Arthur, and local area
2750 South 8th Street Building C
Beaumont, TX 77701
CHW phone : 409-839-1030
Crisis Phone: 409-838-1818 or 1-800-937-8097
Main Phone: 409-839-1000

Border Region Behavioral Health Center

Area served: City of Laredo and local area
1500 Pappas St.
Laredo, TX 78041
CHW phone: 956-771-7318
Crisis phone: 800-643-1102
Main phone: 956-794-3000

City of Lubbock Public Health Dept

Area served: City of Lubbock and local area
806 18th St.
Lubbock, TX 79401
CHW phone: 806-775-2933
Crisis phone: 806- 740-1414
Main phone: 806-775-2933

The Center for Health Care Services

Area served: City of San Antonio and local area
711 E. Josephine
San Antonio, TX 78208
CHW phone: 210-261-3615
Crisis phone: 1-800-316-9241 or 210-223-7233
Main phone: 210-261-1000

Betty Hardwick Center

Area served: Abilene and local area
2616 S. Clack St.
Abilene, TX 79606
CHW phone: 325-690-5100
Crisis phone: 1-800-758-3344
Main phone: 325-690-5100

Community Healthcore

Areas Served: Cities of Longview, Tyler, Texarkana, and local area
107 Woodbine Place
Longview, TX  75601
CHW Program phone: 903-758-2471
Crisis phone: 1-800-832-1009
Main phone: 1-800-446-8253


Areas served: Midland, Odessa, and local area
401 E Illinois, Suite 403
Midland, TX 79701
CHW Phone: 432-570-3333
Crisis Phone: 1-844-420-3964
Main Phone: 432-570-3333