Improving Services for Texans

In pursuit of excellence, Health and Human Services is dedicated to consistently monitoring performance and determining ways to improve efficiency and effectiveness in the services it administers and the programs that support the administration of those services.

Aging Texas Well Strategic Plan

The Aging Texas Well Strategic Plan – mandated by Executive Order RP-42 – is a comprehensive plan that outlines how HHSC, in collaboration with other state agencies, will elevate aging policy issues, guide state readiness, and promote increased preparedness for the growing older adult population.

With guidance from the Aging Texas Well Advisory Committee, HHSC updates the plan every two years. The 2022-23 plan identifies priorities of older adults, family caregivers, and aging service providers and outlines preliminary strategies for addressing these needs.

All Texas Access

All Texas Access recognizes that rural local mental health authorities and their regional partners are best qualified to collaboratively decide the best approach to meet their population’s mental health needs.

HHSC will work closely with rural LMHAs to create regional plans in an effort to reduce costs to local and state government and improve service delivery.

Behavioral Health Services

Behavioral Health Services strives to improve its process within its programs and projects, and looks to raise awareness regarding mental health and substance use.

Changes to the State Hospital System

Texas Health and Human Services is embarking on a multiyear project to expand, renovate and transform the state hospital system. State hospitals provide inpatient psychiatric care for adults, adolescents and children and are important for people requiring psychiatric services.

Continuum of Care Workgroup

To enhance mental health services for Texans, an interagency Continuum of Care Workgroup was created and brings together representatives from all areas of HHSC that influence mental health care.

Founded in Fall 2018, the Continuum of Care Workgroup is co-chaired by the Deputy Executive Commissioner for Intellectual and Developmental Disability and Behavioral Health Services and the Deputy Executive Commissioner for the Health and Specialty Care System. The workgroup increases communication effectiveness, ensures internal collaboration and mitigates redundant efforts for mental health care services. Membership, objectives and achievements in mental health services for Texans are discussed in the Continuum of Care Workgroup Primer (PDF).

Email All Texas Access with questions.

Health Informatics Services and Quality

Health Informatics Services and Quality focuses on advancing the use of technology for collection, dissemination and exchange of structured and formatted health data by Medicaid providers to improve health outcomes for clients.

Medicaid and CHIP Quality and Efficiency Improvement

Medicaid and CHIP Quality and Efficiency Improvement projects focus on healthcare services and promoting value-based purchasing.

Medicaid Innovation Projects

Medicaid Innovation Projects promote improved payment and service delivery arrangements while moving beyond the traditional fee-for-service health care model.

Office of Border Public Health

The mission of the Office of Border Public Health is to improve the health and well-being of residents along the Texas-Mexico Border.

Office of Disability Services Coordination

The Office of Disability Services Coordination aims to improve outcomes for Texans with disabilities by:

  • Continuing to enhance HHSC’s delivery of services for people with disabilities by focusing on long-term solutions across the HHS system.
  • Coordinating and communicating with other state agencies as well as external parties to ensure high-quality programs that are easy to navigate.
  • Seeking stakeholder engagement, support and feedback.
  • Ensuring that HHS disability services and supports align with agency strategic goals.

Office of e-Health Coordination

Office of e-Health Coordination provides leadership to and acts as a single point of coordination for health information technology initiatives in the state of Texas.

Office of Health Coordination and Consumer Services

The Office of Health Coordination and Consumer Services coordinates policy for children's services, including children with special needs and their families.

Office of Minority Health Statistics and Engagement

The Office of Minority Health Statistics and Engagement, also referred to as the Center for Elimination of Disproportionality, closed on Sept. 1, 2018.

For more information, email: OMHSE@hhsc.state.tx.us.

State Partnership Initiative to Address Health Disparities

The purpose of the State Partnership Initiative to Address Health Disparities is to develop authentic partnerships to improve health outcomes in target areas of East and South Texas and address obesity disparities that affect minority populations.