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Due to COVID-19 precautions, HHSC is taking protective measures for the public and HHSC staff. HHSC encourages contract applicants and current contractors for Long-term Care programs and services to submit contract applications and other contract information by email or fax

The Critical Incident Management System is a reporting tool for providers to report critical incidents that replaces previous reporting systems. Critical incidents include abuse, neglect, or exploitation (ANE) allegations and non-ANE allegations like incidents involving law enforcement, emergency room visits or medication errors.

The Family Centered Case Management training module is intended to help ECI service coordinators learn the basics to provide quality case management. This training module is required for all ECI Service Coordinators.

Texas Early Childhood Intervention service coordinators with information and tools on service coordination, case management and targeted case management.

Information about the New ECI directors orientation.

The performance of each local ECI program is reported on a number of indicators from the Annual Performance Report.

Keys to Successful Supervision is designed for supervisors. This approximately two-hour module introduces the basic concepts of supervision and moves the learner to advanced, evidence-based methods of supervision that enhance staff's ability to make positive impacts in the lives of children and families.

Data about the BEI Testing Pass-Fail Rates

Medicaid home and community-based services provide opportunities for people to receive long-term services and supports in their own home or community, rather than in an institution or isolated setting.

Home Delivered Meals provides nutritious noontime meals delivered to people in their homes on a scheduled basis. Meals may also be delivered to a location other than an individual's home, provided the location is within the provider's service area and is approved by the case worker. Those eligible for HDM are aged 18 years or older. An interest list is maintained for people interested in applying for this program. This page contains information for HDM providers.

FEI Systems will host a monthly provider demonstration webinar on April 9, 2024, from 10–11 a.m.

FEI Systems will host a monthly provider demonstration webinar on March 12, 2024, from 10–11 am.

HHSC will be providing education on how to complete the Employment First Discovery Tool related to Senate Bill 50, 87th Legislature, Regular Session, 2021.

HHSC has adopted new program rules in the Texas Administrative Code, Title 26, Part 1, Chapter 284, effective Nov. 14, 2023.

FEI Systems recently updated the content covered in the monthly Critical Incident Management System (CIMS) Provider Demonstrations.