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The Critical Incident Management System is a reporting tool for providers to report critical incidents that replaces previous reporting systems. Critical incidents include abuse, neglect, or exploitation (ANE) allegations and non-ANE allegations like incidents involving law enforcement, emergency room visits or medication errors.

Information for Texas Family Care Providers

QMP helps address conditions in Texas nursing facilities (NFs) that could be detrimental to the health, safety and welfare of residents. QMP is not a regulatory program and quality monitors do not cite deficient practices.

FEI Systems will host a monthly provider demonstration webinar on March 12, 2024, from 10–11 am.

FEI Systems recently updated the content covered in the monthly Critical Incident Management System (CIMS) Provider Demonstrations.

HHSC has posted the notice “Electronic Visit Verification (EVV) Transition: You Must Take Action Now!” (PDF) for program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers to review.

FEI Systems will continue to host monthly provider demonstration webinars at 10 a.m. through December 2023.

Beginning Nov. 1, waiver providers will be required to enter all critical incident reports into CIMS following your programs’ current reporting guidelines.

A recording of the Sept. 21 Assisted Living Facility Provider COVID-19 Webinar with Long-term Care Regulation is now available.

A recording of the Sept. 14 nursing facility COVID-19 webinar with Long-term Care Regulation and DSHS is now available.

FEI Systems will host provider demonstration webinars at 10 a.m. on Sept. 13 and Oct. 11.

On Monday, Aug. 29, FEI Systems will send a mass email to CIMS users, providing a user ID and temporary password.

Emergency rules for Intermediate Care Facilities for Individuals with an Intellectual Disability or Related Conditions that contain the COVID-19 requirements for mitigation expired August 3.

This letter notifies providers of the following important claims processing cutoff dates.

Emergency Rules for Home and Community Support Services Agencies Response to COVID-19 in 26 Texas Administrative Code, Chapter 558.960 expire on July 21 and will not be renewed.