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Due to COVID-19 precautions, HHSC is taking protective measures for the public and HHSC staff. HHSC encourages contract applicants and current contractors for Long-term Care programs and services to submit contract applications and other contract information by email or fax

The Critical Incident Management System is a reporting tool for providers to report critical incidents that replaces previous reporting systems. Critical incidents include abuse, neglect, or exploitation (ANE) allegations and non-ANE allegations like incidents involving law enforcement, emergency room visits or medication errors.

Kidney Health Care is a statewide program that helps Texans with end-stage renal disease pay for: Dialysis treatments Access surgery Drugs Travel to transplant or dialysis services (mileage reimbursement) Medicare premiums

Program contact information for STAP vendors.

STAP Vendor Frequently Asked Questions (FAQs), contains the most commonly asked questions by  program vendors.

The Specialized Telecommunications Assistance Program (STAP) helps people who have a disability that interferes with their access to telephone networks purchase basic specialized assistive equipment or services.

Resources for Texas PACE program providers

Information for Texas Emergency Response Services providers.

FEI Systems will host a monthly provider demonstration webinar on April 9, 2024, from 10–11 a.m.

FEI Systems will host a monthly provider demonstration webinar on March 12, 2024, from 10–11 am.

FEI Systems recently updated the content covered in the monthly Critical Incident Management System (CIMS) Provider Demonstrations.

CDS Budget Workbooks have been updated and published to the CDS Forms and Handbooks webpage to reflect rate increases effective Sept. 1, 2023.

Texas HHSC, along with the University of Texas Steve Hicks School of Social Work, will host the 2023 Quality in Long-Term Care Conference in person at the Renaissance Hotel in Austin on Aug. 22–23.

Texas HHSC, along with The University of Texas Steve Hicks School of Social Work, will host the 2023 Quality in Long-Term Care Conference in person at the Renaissance Hotel in Austin on Aug. 22–23.

FEI Systems will continue to host monthly provider demonstration webinars at 10 a.m. through December 2023.