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Due to COVID-19 precautions, HHSC is taking protective measures for the public and HHSC staff. HHSC encourages contract applicants and current contractors for Long-term Care programs and services to submit contract applications and other contract information by email or fax

Program contact information for STAP vendors.

STAP Vendor Frequently Asked Questions (FAQs), contains the most commonly asked questions by  program vendors.

The Specialized Telecommunications Assistance Program (STAP) helps people who have a disability that interferes with their access to telephone networks purchase basic specialized assistive equipment or services.

To ensure that ALF licensure applicants can meet the requirement to become licensed, HHSC has created this online computer-based training.

Regulatory information for Texas Home Living Waiver (TxHmL) providers.

Resources for Texas PACE program providers

Information about how to become an Assisted Living Facility (ALF) provider in Texas

Texas Health and Human Services contracts with licensed agencies to provide personal assistance services to people who have physical disabilities who are mentally and emotionally competent and willing to supervise their attendant or have someone who can supervise the attendant for them. The individual interviews, selects, trains, supervises and releases their personal assistants. Health-related tasks are prescribed by physician.

Electronic Visit Verification (EVV) is a computer-based system that verifies the occurrence of authorized personal attendant service visits by electronically documenting the precise time a service delivery visit begins and ends. Texas requires EVV for certain Medicaid funded home and community-based services provided through HHSC and MCOs.

Information about the licensing and regulation of assisted living facilities (ALFs) in Texas.

Effective April 22, Electronic Visit Verification (EVV) program providers, financial management services agencies (FMSAs), and Consumer Direct Services (CDS) employers who use HHAeXchange as their EVV system may now perform visit maintenance processes for dates of service prior to their go-live date with HHAeXchange.

EVV policy does not require program providers and financial management services agencies (FMSAs) to enter schedules into the EVV system, however, each program has its own requirements related to schedules.

The Texas Department of Health and Human Services and the University of Texas at Austin School of Nursing are pleased to announce a collaborative effort to improve long-term care in Texas.

HHSC Intellectual and Developmental Disability Services has published a memo to the local IDD authorities outlining their role after Long-term Care Regulation identifies a potential threat.