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The Critical Incident Management System is a reporting tool for providers to report critical incidents that replaces previous reporting systems. Critical incidents include abuse, neglect, or exploitation (ANE) allegations and non-ANE allegations like incidents involving law enforcement, emergency room visits or medication errors.
Topics: Long-term Care Providers, Reporting
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Provider information for Texas ADRCs
Topics: Aging, Long-term Care Providers, Disability
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Resources for Texas PACE program providers
Topics: Long-term Care Providers
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Information for Texas Family Care Providers
Topics: Long-term Care Providers, Aging, Disability
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Information for Texas Emergency Response Services providers.
Topics: Long-term Care Providers
- Provider NewsMarch 8, 2024
FEI Systems will host a monthly provider demonstration webinar on March 12, 2024, from 10–11 am.
Topics: Long-term Care Providers
- Provider NewsOctober 3, 2023
FEI Systems recently updated the content covered in the monthly Critical Incident Management System (CIMS) Provider Demonstrations.
Topics: Long-term Care Providers
- Provider NewsSeptember 28, 2023
HHSC has posted the notice “Electronic Visit Verification (EVV) Transition: You Must Take Action Now!” (PDF) for program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers to review.
Topics: Long-term Care Providers
- Provider NewsJune 5, 2023
Texas HHSC, along with the University of Texas Steve Hicks School of Social Work, will host the 2023 Quality in Long-Term Care Conference in person at the Renaissance Hotel in Austin on Aug. 22–23.
Topics: Long-term Care Providers
- Provider NewsMay 11, 2023
Texas HHSC, along with The University of Texas Steve Hicks School of Social Work, will host the 2023 Quality in Long-Term Care Conference in person at the Renaissance Hotel in Austin on Aug. 22–23.
Topics: Long-term Care Providers
- Provider NewsNovember 22, 2022
FEI Systems will continue to host monthly provider demonstration webinars at 10 a.m. through December 2023.
Topics: Long-term Care Providers
- Provider NewsOctober 27, 2022
Beginning Nov. 1, waiver providers will be required to enter all critical incident reports into CIMS following your programs’ current reporting guidelines.
Topics: Long-term Care Providers
- Provider NewsAugust 26, 2022
FEI Systems will host provider demonstration webinars at 10 a.m. on Sept. 13 and Oct. 11.
Topics: Long-term Care Providers
- Provider NewsAugust 22, 2022
On Monday, Aug. 29, FEI Systems will send a mass email to CIMS users, providing a user ID and temporary password.
Topics: Long-term Care Providers
- Provider NewsAugust 9, 2022
This letter notifies providers of the following important claims processing cutoff dates.
Topics: Long-term Care Providers