What is a HCSSA?
Home and community support services agencies (HCSSAs) provide services such as
- nursing;
- physical, occupational, speech, respiratory or intravenous therapy;
- social services;
- dialysis;
- personal assistance services;
- nutritional counseling; and
- terminal and palliative care (through hospice agencies)
- to individuals in a residence or independent living environment.
Hospice agencies and hospice inpatient facilities provide intervention services that focus primarily on the reduction or abatement of physical, psychological, or spiritual symptoms of a terminal illness for consumers. They also provide support services for consumers and their families.
COVID-19 Resources
HHSC released emergency rules related to COVID-19 for LTCR Providers (PDF)
HHSC released emergency rules related to COVID-19 vaccine authority for HCSSA providers (PDF)
COVID-19 FAQs for HCSSA Providers (PDF)
HCSSAs: Personal Protective Equipment for Staff and Clients (PDF)
PAS Infection Control Probe Tool (PDF)
Omnicare POC Testing FAQs for Healthcare Professionals (PDF)
Communications
Please click here for Provider Communications.
Contact Program Staff
- Contracting: 512-438-2080
- Licensing and certification: 512-438-2630
- OASIS help desk: 512-438-4122
- Policy and rule interpretations: 512-438-3161 / PolicyRulesTraining@hhsc.state.tx.us
- Regional nurses: Community Services regional contacts for your region
- Regulatory Services regional contacts