What is a HCSSA?
Home and community support services agencies (HCSSAs) provide services such as
- nursing;
- physical, occupational, speech, respiratory or intravenous therapy;
- social services;
- dialysis;
- personal assistance services;
- nutritional counseling; and
- terminal and palliative care (through hospice agencies)
- to individuals in a residence or independent living environment.
Hospice agencies and hospice inpatient facilities provide intervention services that focus primarily on the reduction or abatement of physical, psychological, or spiritual symptoms of a terminal illness for consumers. They also provide support services for consumers and their families.
Provider Communications
Click here for news, information letters (ILs) & provider letters (PLs).
COVID-19 Resources
HHSC released emergency rules related to COVID-19 for LTCR Providers (PDF)
HHSC released emergency rules related to COVID-19 vaccine authority for HCSSA providers (PDF)
COVID-19 FAQs for HCSSA Providers (PDF)
HCSSAs: Personal Protective Equipment for Staff and Clients (PDF)
PAS Infection Control Probe Tool (PDF)
Omnicare POC Testing FAQs for Healthcare Professionals (PDF)
Contact Program Staff
- Contracting: 512-438-2080
- Licensing and certification: 512-438-2630
- OASIS help desk: 512-438-4122
- Policy and rule interpretations: 512-438-3161 / PolicyRulesTraining@hhsc.state.tx.us
- Regional nurses: Community Services regional contacts for your region
- Regulatory Services regional contacts