Community Services Regional Contacts

For more information, or if you have questions regarding licensing and certification, visit Long-Term Care Regulatory Regional Contact Numbers.

Region 1 – Lubbock

Counties Served

Armstrong, Bailey, Briscoe, Carson, Castro, Childress, Cochran, Collingsworth, Crosby, Dallam, Deaf Smith, Dickens, Donley, Floyd, Garza, Gray, Hale, Hall, Hansford, Hartley, Hemphill, Hockley, Hutchinson, King, Lamb, Lipscomb, Lubbock, Lynn, Moore, Motley, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Terry, Wheeler and Yoakum

Regional Director

William Fuller
401 E. Franklin, Suite 450
El Paso, TX 79901
Phone: 915-834-7563
Email: william.fuller@hhs.texas.gov

Lead Nurse

Luz White (Regions 1, 3, 10)
Phone: 915-834-7566
Nurse Line: 940-320-8260

Community Care Services Regional Intake Phone Number

1-877-723-9049

Region 2/9 – Abilene

Counties Served

Region 2 – Archer, Baylor, Brown, Callahan, Clay, Coleman, Comanche, Cottle, Eastland, Fisher, Foard, Hardeman, Haskell, Jack, Jones, Kent, Knox, Mitchell, Montague, Nolan, Runnels, Scurry, Shackelford, Stephens, Stonewall, Taylor, Throckmorton, Wichita, Wilbarger and Young

Region 9 – Andrews, Borden, Coke, Concho, Crane, Crockett, Dawson, Ector, Gaines, Glasscock, Howard, Irion, Kimble, Loving, Martin, Mason, McCulloch, Menard, Midland, Pecos, Reagan, Reeves, Schleicher, Sterling, Sutton, Terrell, Tom Green, Upton, Ward and Winkler

Regional Director

Tammy Smith
P.O. Box 521
4601 South 1st Street
Abilene, TX 79605
Phone: 325-795-5724
Email: tammy.smith@hhs.texas.gov

Lead Nurse

Jane Hopes (Regions 2/9, 6)
Phone: 713-394-4006
Nurse Line: 713-696-7100

Community Care Services Regional Intake Number

1-866-535-9759

Region 3 – Metroplex

Counties Served

Collin, Cooke, Dallas, Denton, Ellis, Erath, Fannin, Grayson, Hood, Hunt, Johnson, Kaufman, Navarro, Palo Pinto, Parker, Rockwall, Somervell, Tarrant and Wise

Regional Director

Michelle Hillstrom
801 S. State Highway 161, Suite 740
Grand Prairie, TX 75051
Phone: 512-200-1036
Email: michelle.hillstrom@hhs.texas.gov

Lead Nurse

Luz White (Regions 1, 3, 10)
Phone: 915-834-7566
Nurse Line: 940-320-8260

Community Care Services Regional Intake Number

1-888-337-6377

Region 4/5 – Tyler

Counties Served

Region 4 – Anderson, Bowie, Camp, Cass, Cherokee, Delta, Franklin, Gregg, Harrison, Henderson, Hopkins, Lamar, Marion, Morris, Panola, Rains, Red River, Rusk, Smith, Titus, Upshur, Van Zandt and Wood

Region 5 – Angelina, Hardin, Houston, Jasper, Jefferson, Nacogdoches, Newton, Orange, Polk, Sabine, San Augustine, San Jacinto, Shelby, Trinity and Tyler

Regional Director

Gayle Howell
3303 Mineola Highway
Tyler, TX 75702
Phone: 903-533-4416
Email: barbara.howell@hhs.texas.gov

Lead Nurse

Cindi Shotwell (Regions 4/5, 7/8, 11)
Phone: 903-533-4424
Nurse Line: 903-737-0310

Community Care Services Regional Intake Number

1-877-317-2121

Region 6 – Houston

Counties Served

Austin, Brazoria, Chambers, Colorado, Fort Bend, Galveston, Harris, Liberty, Matagorda, Montgomery, Waller, Walker and Wharton

Regional Director

Steven Coward
5425 Polk St., Suite 490
Houston, TX 77023
Phone: 713-767-2155
Email: steven.coward@hhs.texas.gov

Lead Nurse

Jane Hopes (Regions 2/9, 6)
Phone: 713-394-4006
Nurse Line: 713-696-7100

Community Care Services Regional Intake Number

1-800-881-3006

Region 7 – Austin

Counties Served

Bastrop, Bell, Blanco, Bosque, Brazos, Burleson, Burnet, Caldwell, Coryell, Falls, Fayette, Freestone, Grimes, Hamilton, Hays, Hill, Lampasas, Lee, Leon, Limestone, Llano, Madison, McLennan, Milam, Mills, Robertson, San Saba, Travis, Washington and Williamson

Regional Director

Michael Weaver
P.O. Box 15995
Mail Code 011-2
Austin, TX 78761
Phone: 512-908-8235
Email: michael.weaver@hhs.texas.gov

Lead Nurse

Cindi Shotwell (Regions 4/5, 7/8, 11)
Phone: 903-533-4424
Nurse Line: 512-206-3712

Community Care Services Regional Intake Number

1-855-839-3237

Region 8 – San Antonio

Counties Served

Atascosa, Bandera, Bexar, Calhoun, Comal, Dewitt, Dimmit, Edwards, Frio, Gillespie, Goliad, Gonzales, Guadalupe, Jackson, Karnes, Kendall, Kerr, Kinney, LaSalle, Lavaca, Maverick, Medina, Real, Uvalde, Val Verde, Victoria, Wilson and Zavala

Regional Director

Michael Weaver
11307 Roszell
P.O. Box 23990
San Antonio, TX 78223-0990
Phone: 512-908-8235
Email: michael.weaver@hhs.texas.gov

Lead Nurse

Cindi Shotwell (Regions 4/5, 7/8, 11)
Phone: 903-533-4424
Nurse Line: 512-206-3712

Community Care Services Regional Intake Number

1-888-902-9990

Region 10 – El Paso

Counties Served

Brewster, Culberson, El Paso, Hudspeth, Jeff Davis, Presidio

Regional Director

William Fuller
401 E. Franklin, Suite 450
El Paso, TX 79901
Phone: 915-834-7563
Email: william.fuller@hhs.texas.gov

Lead Nurse

Luz White (Regions 1, 3, 10)
Phone: 915-834-7566
Nurse Line: 940-320-8260

Community Care Services Regional Intake Number

1-855-710-3237

Region 11 – Edinburg

Counties Served

Aransas, Bee, Brooks, Cameron, Duval, Hidalgo, Jim Hogg, Jim Wells, Kenedy, Kleberg, Live Oak, McMullen, Nueces, Refugio, San Patricio, Starr, Webb, Willacy, Zapata

Regional Director

Janie Lopez
2520 South Veterans Blvd.
Edinburg, TX 78539
Phone: 956-316-8118
Email: juanita.lopez2@hhs.texas.gov

Lead Nurse

Cindi Shotwell (Regions 4/5, 7/8, 11)
Phone: 903-533-4424
Nurse Line: 956-316-8279

Community Care Services Regional Intake Number

1-866-670-2424