For more information, or if you have questions regarding licensing and certification, visit Long-Term Care Regulatory Regional Contact Numbers.
Region 1 – Lubbock
Counties Served
Armstrong, Bailey, Briscoe, Carson, Castro, Childress, Cochran, Collingsworth, Crosby, Dallam, Deaf Smith, Dickens, Donley, Floyd, Garza, Gray, Hale, Hall, Hansford, Hartley, Hemphill, Hockley, Hutchinson, King, Lamb, Lipscomb, Lubbock, Lynn, Moore, Motley, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Terry, Wheeler and Yoakum
Regional Director
William Fuller
401 E. Franklin, Suite 450
El Paso, TX 79901
Phone: 915-834-7563
Email: william.fuller@hhs.texas.gov
Lead Nurse
Luz White (Regions 1, 3, 10)
Phone: 915-834-7566
Nurse Line: 940-320-8260
Community Care Services Regional Intake Phone Number
1-877-723-9049
Region 2/9 – Abilene
Counties Served
Region 2 – Archer, Baylor, Brown, Callahan, Clay, Coleman, Comanche, Cottle, Eastland, Fisher, Foard, Hardeman, Haskell, Jack, Jones, Kent, Knox, Mitchell, Montague, Nolan, Runnels, Scurry, Shackelford, Stephens, Stonewall, Taylor, Throckmorton, Wichita, Wilbarger and Young
Region 9 – Andrews, Borden, Coke, Concho, Crane, Crockett, Dawson, Ector, Gaines, Glasscock, Howard, Irion, Kimble, Loving, Martin, Mason, McCulloch, Menard, Midland, Pecos, Reagan, Reeves, Schleicher, Sterling, Sutton, Terrell, Tom Green, Upton, Ward and Winkler
Regional Director
Tammy Smith
P.O. Box 521
4601 South 1st Street
Abilene, TX 79605
Phone: 325-795-5724
Email: tammy.smith@hhs.texas.gov
Lead Nurse
Jane Hopes (Regions 2/9, 6)
Phone: 713-394-4006
Nurse Line: 713-696-7100
Community Care Services Regional Intake Number
1-866-535-9759
Region 3 – Metroplex
Counties Served
Collin, Cooke, Dallas, Denton, Ellis, Erath, Fannin, Grayson, Hood, Hunt, Johnson, Kaufman, Navarro, Palo Pinto, Parker, Rockwall, Somervell, Tarrant and Wise
Regional Director
Michelle Hillstrom
801 S. State Highway 161, Suite 740
Grand Prairie, TX 75051
Phone: 512-200-1036
Email: michelle.hillstrom@hhs.texas.gov
Lead Nurse
Luz White (Regions 1, 3, 10)
Phone: 915-834-7566
Nurse Line: 940-320-8260
Community Care Services Regional Intake Number
1-888-337-6377
Region 4/5 – Tyler
Counties Served
Region 4 – Anderson, Bowie, Camp, Cass, Cherokee, Delta, Franklin, Gregg, Harrison, Henderson, Hopkins, Lamar, Marion, Morris, Panola, Rains, Red River, Rusk, Smith, Titus, Upshur, Van Zandt and Wood
Region 5 – Angelina, Hardin, Houston, Jasper, Jefferson, Nacogdoches, Newton, Orange, Polk, Sabine, San Augustine, San Jacinto, Shelby, Trinity and Tyler
Regional Director
Gayle Howell
3303 Mineola Highway
Tyler, TX 75702
Phone: 903-533-4416
Email: barbara.howell@hhs.texas.gov
Lead Nurse
Cindi Shotwell (Regions 4/5, 7/8, 11)
Phone: 903-533-4424
Nurse Line: 903-737-0310
Community Care Services Regional Intake Number
1-877-317-2121
Region 6 – Houston
Counties Served
Austin, Brazoria, Chambers, Colorado, Fort Bend, Galveston, Harris, Liberty, Matagorda, Montgomery, Waller, Walker and Wharton
Regional Director
Steven Coward
5425 Polk St., Suite 490
Houston, TX 77023
Phone: 713-767-2155
Email: steven.coward@hhs.texas.gov
Lead Nurse
Jane Hopes (Regions 2/9, 6)
Phone: 713-394-4006
Nurse Line: 713-696-7100
Community Care Services Regional Intake Number
1-800-881-3006
Region 7 – Austin
Counties Served
Bastrop, Bell, Blanco, Bosque, Brazos, Burleson, Burnet, Caldwell, Coryell, Falls, Fayette, Freestone, Grimes, Hamilton, Hays, Hill, Lampasas, Lee, Leon, Limestone, Llano, Madison, McLennan, Milam, Mills, Robertson, San Saba, Travis, Washington and Williamson
Regional Director
Michael Weaver
P.O. Box 15995
Mail Code 011-2
Austin, TX 78761
Phone: 512-908-8235
Email: michael.weaver@hhs.texas.gov
Lead Nurse
Cindi Shotwell (Regions 4/5, 7/8, 11)
Phone: 903-533-4424
Nurse Line: 512-206-3712
Community Care Services Regional Intake Number
1-855-839-3237
Region 8 – San Antonio
Counties Served
Atascosa, Bandera, Bexar, Calhoun, Comal, Dewitt, Dimmit, Edwards, Frio, Gillespie, Goliad, Gonzales, Guadalupe, Jackson, Karnes, Kendall, Kerr, Kinney, LaSalle, Lavaca, Maverick, Medina, Real, Uvalde, Val Verde, Victoria, Wilson and Zavala
Regional Director
Michael Weaver
11307 Roszell
P.O. Box 23990
San Antonio, TX 78223-0990
Phone: 512-908-8235
Email: michael.weaver@hhs.texas.gov
Lead Nurse
Cindi Shotwell (Regions 4/5, 7/8, 11)
Phone: 903-533-4424
Nurse Line: 512-206-3712
Community Care Services Regional Intake Number
1-888-902-9990
Region 10 – El Paso
Counties Served
Brewster, Culberson, El Paso, Hudspeth, Jeff Davis, Presidio
Regional Director
William Fuller
401 E. Franklin, Suite 450
El Paso, TX 79901
Phone: 915-834-7563
Email: william.fuller@hhs.texas.gov
Lead Nurse
Luz White (Regions 1, 3, 10)
Phone: 915-834-7566
Nurse Line: 940-320-8260
Community Care Services Regional Intake Number
1-855-710-3237
Region 11 – Edinburg
Counties Served
Aransas, Bee, Brooks, Cameron, Duval, Hidalgo, Jim Hogg, Jim Wells, Kenedy, Kleberg, Live Oak, McMullen, Nueces, Refugio, San Patricio, Starr, Webb, Willacy, Zapata
Regional Director
Janie Lopez
2520 South Veterans Blvd.
Edinburg, TX 78539
Phone: 956-316-8118
Email: juanita.lopez2@hhs.texas.gov
Lead Nurse
Cindi Shotwell (Regions 4/5, 7/8, 11)
Phone: 903-533-4424
Nurse Line: 956-316-8279
Community Care Services Regional Intake Number
1-866-670-2424