Search Providers

The Critical Incident Management System is a reporting tool for providers to report critical incidents that replaces previous reporting systems. Critical incidents include abuse, neglect, or exploitation (ANE) allegations and non-ANE allegations like incidents involving law enforcement, emergency room visits or medication errors.

Information for Texas providers of  Peer Re-entry Pilot Program provides community-based peer services.

Information about Texas Child Day Care Provider licensing and regulation.

Information for Texas providers of Peer Support Services on becoming certified for Peer Support as a Medicaid Benefit.

The benefits of Peer Support Services are listed.

A peer is a person with lived experience of recovery from mental illness or addiction. By combining this experience with skills learned in formal training, peer specialists deliver services in behavioral health settings to support long-term recovery.

Peer support is when someone with lived experience gives encouragement and assistance to help someone with mental illness or a substance use disorder achieve long-term recovery.

Information for Texas Family Care Providers

FEI Systems will host a monthly provider demonstration webinar on April 9, 2024, from 10–11 a.m.

FEI Systems will host a monthly provider demonstration webinar on March 12, 2024, from 10–11 am.

FEI Systems recently updated the content covered in the monthly Critical Incident Management System (CIMS) Provider Demonstrations.

HHSC has posted the notice “Electronic Visit Verification (EVV) Transition: You Must Take Action Now!” (PDF) for program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers to review.

FEI Systems will continue to host monthly provider demonstration webinars at 10 a.m. through December 2023.

Beginning Nov. 1, waiver providers will be required to enter all critical incident reports into CIMS following your programs’ current reporting guidelines.

TWC, in partnership with the Texas Health and Human Services Commission (HHSC) and Civitas Strategies Early Start, has compiled a series of videos and resources intended to give you the knowledge and tools to best support your staff, your business and, ultimately, the children and families in your care.