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Due to COVID-19 precautions, HHSC is taking protective measures for the public and HHSC staff. HHSC encourages contract applicants and current contractors for Long-term Care programs and services to submit contract applications and other contract information by email or fax

Texas Health and Human Services contracts with licensed agencies to provide personal assistance services to people who have physical disabilities who are mentally and emotionally competent and willing to supervise their attendant or have someone who can supervise the attendant for them. The individual interviews, selects, trains, supervises and releases their personal assistants. Health-related tasks are prescribed by physician.

Information for Texas Family Care Providers

Regulatory information for Texas Home Living Waiver (TxHmL) providers.

Information about the licensing and regulation of Intermediate Care Facilities for Individuals with an Intellectual Disability or Related Conditions (ICF/IIDs) in Texas.

HHSC is hosting Electronic Visit Verification (EVV) policy training webinars for program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers to complete the EVV policy training requirement.

A recording of the Sept. 13 TMHP LTC Town Hall for HCS/TxHmL Providers and FMSAs Webinar is available for those who could not attend.

HHSC sent a GovDelivery notice on Sept. 13 for the new and revised Electronic Visit Verification (EVV) alternative device policy. This notice is to correct what was previously posted.

To remain compliant with Electronic Visit Verification (EVV) requirements, program providers and financial management services agencies (FMSAs) transitioning to HHAeXchange or who have recently enrolled to provide personal care services (PCS), must complete onboarding and system user training before Oct. 1.

HHSC has posted the new and revised policies for alternative devices effective Oct. 1, 2023, that will be added to the Electronic Visit Verification (EVV) Policy Handbook in an upcoming handbook revision.

CDS Budget Workbooks have been updated and published to the CDS Forms and Handbooks webpage to reflect rate increases effective Sept. 1, 2023.

Texas Medicaid & Healthcare Partnership (TMHP) updated the Electronic Visit Verification Portal and posted a reminder to complete the required EVV portal training on Sept. 7.

Program providers, financial management services agencies, CDS employers, service attendants and CDS employees may continue using their current EVV systems, AuthentiCare (First Data) or Vesta (DataLogic) through Sept. 30, to record visits for personal care services.

Long-Term Care Regulation staff and program providers are invited to attend the following in-person classes hosted in September.

Program providers and financial management services agencies who will use the new State EVV vendor, HHAeXchange, are allocated free alternative devices up to 7.5% of the program providers or FMSAs member census.