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Due to COVID-19 precautions, HHSC is taking protective measures for the public and HHSC staff. HHSC encourages contract applicants and current contractors for Long-term Care programs and services to submit contract applications and other contract information by email or fax

Program contact information for STAP vendors.

STAP Vendor Frequently Asked Questions (FAQs), contains the most commonly asked questions by  program vendors.

The Specialized Telecommunications Assistance Program (STAP) helps people who have a disability that interferes with their access to telephone networks purchase basic specialized assistive equipment or services.

To ensure that ALF licensure applicants can meet the requirement to become licensed, HHSC has created this online computer-based training.

Resources for Texas PACE program providers

Information about how to become an Assisted Living Facility (ALF) provider in Texas

Regulatory and other information for Texas Hospice providers.

The SSPD program provides services in a variety of settings to assist individuals in developing the skills needed to remain in the community as independently as possible. Services included in the service plan consist of counseling, personal care and help with the development of skills needed for independent living in the community. Services vary depending on the regional contract This page contains information for SSPD providers.

Licensing and regulation information for Home and Community-based Services (HCS) program providers in Texas.

IDD Program Eligibility & Support (IDD PES) has both advisors and reviewers. Reviewers can help with level of care determinations.

Information about the licensing and regulation of assisted living facilities (ALFs) in Texas.

Effective April 22, Electronic Visit Verification (EVV) program providers, financial management services agencies (FMSAs), and Consumer Direct Services (CDS) employers who use HHAeXchange as their EVV system may now perform visit maintenance processes for dates of service prior to their go-live date with HHAeXchange.

EVV policy does not require program providers and financial management services agencies (FMSAs) to enter schedules into the EVV system, however, each program has its own requirements related to schedules.

The Texas Department of Health and Human Services and the University of Texas at Austin School of Nursing are pleased to announce a collaborative effort to improve long-term care in Texas.