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Due to COVID-19 precautions, HHSC is taking protective measures for the public and HHSC staff. HHSC encourages contract applicants and current contractors for Long-term Care programs and services to submit contract applications and other contract information by email or fax

Program contact information for STAP vendors.

STAP Vendor Frequently Asked Questions (FAQs), contains the most commonly asked questions by  program vendors.

The Specialized Telecommunications Assistance Program (STAP) helps people who have a disability that interferes with their access to telephone networks purchase basic specialized assistive equipment or services.

Provider information for Texas ADRCs

Information for Transition Assistance Services providers.

Texas local intellectual and developmental disability authorities (LIDDAs) provider information.

Information about permanency planning for children.

Licensing and regulation information for Home and Community-based Services (HCS) program providers in Texas.

Information for Texas Emergency Response Services providers.

Electronic Visit Verification (EVV) is a computer-based system that verifies the occurrence of authorized personal attendant service visits by electronically documenting the precise time a service delivery visit begins and ends. Texas requires EVV for certain Medicaid funded home and community-based services provided through HHSC and MCOs.

QMP helps address conditions in Texas nursing facilities (NFs) that could be detrimental to the health, safety and welfare of residents. QMP is not a regulatory program and quality monitors do not cite deficient practices.

IDD Program Eligibility & Support (IDD PES) has both advisors and reviewers. Reviewers can help with level of care determinations.

Effective April 22, Electronic Visit Verification (EVV) program providers, financial management services agencies (FMSAs), and Consumer Direct Services (CDS) employers who use HHAeXchange as their EVV system may now perform visit maintenance processes for dates of service prior to their go-live date with HHAeXchange.