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Due to COVID-19 precautions, HHSC is taking protective measures for the public and HHSC staff. HHSC encourages contract applicants and current contractors for Long-term Care programs and services to submit contract applications and other contract information by email or fax

Texas Health and Human Services contracts with licensed agencies to provide personal assistance services to people who have physical disabilities who are mentally and emotionally competent and willing to supervise their attendant or have someone who can supervise the attendant for them. The individual interviews, selects, trains, supervises and releases their personal assistants. Health-related tasks are prescribed by physician.

Resources for Texas PACE program providers

Medicaid home and community-based services provide opportunities for people to receive long-term services and supports in their own home or community, rather than in an institution or isolated setting.

Regulatory information for Texas Home Living Waiver (TxHmL) providers.

Electronic Visit Verification (EVV) is a computer-based system that verifies the occurrence of authorized personal attendant service visits by electronically documenting the precise time a service delivery visit begins and ends. Texas requires EVV for certain Medicaid funded home and community-based services provided through HHSC and MCOs.

This notice is for program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers transitioning to the new state-funded EVV vendor, HHAeXchange.

A new version of the Electronic Visit Verification (EVV) Home Health Care Services (HHCS) Bill Codes Table has posted.

HHSC is hosting Electronic Visit Verification (EVV) policy training webinars for program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers to complete the EVV policy training requirement.

A recording of the Sept. 13 TMHP LTC Town Hall for HCS/TxHmL Providers and FMSAs Webinar is available for those who could not attend.

HHSC sent a GovDelivery notice on Sept. 13 for the new and revised Electronic Visit Verification (EVV) alternative device policy. This notice is to correct what was previously posted.

To remain compliant with Electronic Visit Verification (EVV) requirements, program providers and financial management services agencies (FMSAs) transitioning to HHAeXchange or who have recently enrolled to provide personal care services (PCS), must complete onboarding and system user training before Oct. 1.

HHSC has posted the new and revised policies for alternative devices effective Oct. 1, 2023, that will be added to the Electronic Visit Verification (EVV) Policy Handbook in an upcoming handbook revision.

CDS Budget Workbooks have been updated and published to the CDS Forms and Handbooks webpage to reflect rate increases effective Sept. 1, 2023.