5100, Required Face-to-Face Visits

Revision 22-1; Effective Nov. 28, 2022

The habilitation coordinator meets face-to-face* with a person monthly, or more frequently if needed, unless the only specialized service the person receives is habilitation coordination. In this case the habilitation coordinator meets face-to-face with the person  at least quarterly. Based on these requirements, the service planning team (SPT) determines the frequency of face-to-face visits. A face-to-face meeting with the person must include the provision of at least one of the habilitation coordination activities described in this section.

*HHSC may waive the face-to-face requirement for habilitation coordination in extenuating circumstances including natural disasters, pandemics, or other declared emergencies. HHSC will provide policy guidance about face-to-face flexibilities through rule making, broadcasts, information letters or other communications.