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The Critical Incident Management System is a reporting tool for providers to report critical incidents that replaces previous reporting systems. Critical incidents include abuse, neglect, or exploitation (ANE) allegations and non-ANE allegations like incidents involving law enforcement, emergency room visits or medication errors.

Community First Choice (CFC) provides certain services and supports to individuals living in the community who are enrolled in the Medicaid program and meet CFC eligibility requirements.

Texas Health and Human Services contracts with licensed agencies to provide personal assistance services to people who have physical disabilities who are mentally and emotionally competent and willing to supervise their attendant or have someone who can supervise the attendant for them. The individual interviews, selects, trains, supervises and releases their personal assistants. Health-related tasks are prescribed by physician.