W-1810, General Policy

Revision 21-3; Effective July 1, 2021

Before certifying or recertifying a woman for Healthy Texas Women (HTW), ensure the applicant completes each question and signs and dates their application or renewal form.

Note: HTW applications and renewals may have a telephonic signature when the woman calls 2-1-1 and applies for or renews eligibility for HTW.

  • During processing or during an interview, note if the applicant indicates changes on the application. Document the nature of the change and when the change is expected to occur.
  • Give the applicant Form H1019, Report of Change. Explain that they must report address changes within 10 days after knowing about the change. Indicate the appropriate reporting requirement on page one.
  • Refer the applicant to other programs she might be eligible for such as:
    • the Supplemental Nutrition Assistance Program (SNAP);
    • Temporary Assistance for Needy Families (TANF);
    • Family Planning;
    • Supplemental Security Income (SSI); and
    • Women, Infants and Children (WIC); and Social Security.  
  • Refer people with disabilities or people who are 65 and older and ineligible for Medical Programs for families and children to the Texas Health and Hu man Services Commission (HHSC) Medicaid for the Elderly and People with Disabilities (MEPD) program.
  • Inform the applicant of her right to appeal any HHSC action that affects her eligibility.
  • Inform the applicant that the information she provides is subject to verification by third parties.

There is no requirement to inform people to report accidents.

Related Policy

Application Signatures, A-122.1
General Reminders, A-1510