1600, Member Rights and Responsibilities

Revision 19-13; Effective November 5, 2019

Member rights and responsibilities are included in the Member Handbook. The required critical elements for member handbooks can be found at: https://hhs.texas.gov/services/health/medicaid-chip/provider-information/contracts-manuals/texas-medicaid-chip-uniform-managed-care-manual.

The Member Handbook must be provided to the applicant, member, or authorized representative (AR) at application. This document is shared in the language preference expressed by the applicant or member.

In addition, an applicant, member or AR may refer to the Title 1 Texas Administrative Code (TAC) Part 15, §353 Subchapter C, Member Bill of Rights and Responsibilities, to view the full list of member rights and responsibilities.