An official State of Texas website.
3110 Requirements for Assessment of Risk
April 2010
Child care regulation involves the assessment of risk to children from the beginning phases of application and issuance. Licensing staff use a screening process to help ensure that the only persons who are granted permission to operate are those who are able to meet requirements of the:
- licensing statute;
- administrative rules; and
- minimum standard rules.
3120 Documentation
Revision 23-3; Effective Sept. 22, 2023
CCR staff document all decisions and operation information related to the application and issuance process in CLASS.
CCR maintains external operation hard copy files to store external documents that are not available for viewing in CLASS (including in CLASS Document Library), or on the CCR Digital Storage SharePoint site.
See:
1310 Content and Organization of Child Care Regulation Records
Appendix 1000-1 Organizing Child Care Regulation Records
3121 Initiating an Application in CLASS
August 2021
Procedure
Within five calendar days of receiving an application, Child Care Regulation (CCR) staff initiate the application in CLASS by:
- entering the application information when a paper application is submitted; or
- searching for and adding an operation to CLASS when an e-application is submitted by an applicant seeking to operate a child care home.
Initiating an Application for an Unregulated Operation
When an unregulated operation that is the subject of a CCR investigation applies for a permit:
- staff enter the Application Received Date on the Illegal Operation main page before entering the application information when a paper application is submitted; or
- staff search for the open operation and select Update to CLASS when an e-application is submitted.
CCR staff ensure all information on the Main Operation page in CLASS is consistent with what is provided on the application including:
- Operation name, location address, public and contact email addresses, and mailing address;
- Operating Times;
- Services Offered; and
- Temporary Location details and Noncontiguous Campus details, if applicable.
3121.1 Documenting Fee Exemptions in CLASS
February 2020
An applicant is exempt from paying the application fee if the application is for:
- a state-operated operation; or
- a listed family home provider in which a relative child care provider provides care for a child in the child’s own home.
26 TAC §745.503
See also 5211 Exemption From Fees.
Procedure
Upon receiving the application and determining the applicant is exempt from paying the application fee, Licensing staff must indicate the operation is exempt from paying the application fee before saving the operation’s Main page for the first time. This will prevent CLASS from generating and sending an Application Fee Invoice to the applicant.
Application for a State Operated Operation
Licensing staff indicate that an operation is exempt from fees using the instructions in the table below:
| For a Residential Operation | For a Day Care Operation |
|---|---|
| Select “Yes” from the Exempt from Operations Fee drop-down box on the operation’s Main page in CLASS. | Select the radio button State Operated Exempt from Fee. |
Application for a Listed Family Home Providing Care in the Child’s Home
Licensing staff exempt a listed family home from paying all fees after HHSC has received a Texas Workforce Commission (TWC) Listed Home Fee Waiver Authorization certificate exempting the provider from paying fees. TWC is responsible for determining whether a listed family home is a relative child care provider that would be exempt from fees; if TWC has made that determination, Licensing staff do not need to take any other steps to determine whether the home is exempt from paying fees.
To indicate that a listed family home is exempt from paying fees in CLASS, Licensing staff:
- Select Yes from the Relatives Only box on the Registered and Listed Homes Main Operation page.
- Select Yes from the Exempt from Operations Fee drop-down box on the Registered and Listed Homes Main Operation page.
- Complete a Chronology (type Fees), indicating receipt of the TWC approval form and that the operation is exempt from fees.
A listed family home that is a relative child care provider is not exempt from paying fees if the home provides care to a related or unrelated child in the caregiver’s home.
3121.2 Capturing Applicant Information in CLASS
Revision 24-2; Effective May 22, 2024
3121.21 Documenting Applicant Information in CLASS (RCCR Only)
Revision 24-2; Effective May 22, 2024
RCCR staff enter the name of the person who submitted the application in the Applicant Information section on the Residential Care Application page in CLASS.
3121.22 Documenting Applicant History in CLASS (RCCR Only)
Revision 24-2; Effective May 22, 2024
Procedure
The RCCR application specialist enters the Applicant History Details on the Applicant History page in CLASS for a general residential operation or child-placing agency application. The application specialist uses the criteria outlined in 3323.4 Additional Requirements if the Applicant or Associated Operation Has a History of Heightened Monitoring (RCCR Only) to explain the reason for the Heightened Monitoring Evaluation.
Changes to the Applicant History Information
If there is a change to the applicant history details, the inspector may update the Applicant History Details on the Applicant History page in CLASS only until the inspector issues the permit.
3121.23 Documenting Applicant Information in CLASS (DCCR Only)
Revision 24-2; Effective May 22, 2024
Applicant Submits Paper Application
When an applicant submits a paper application, DCCR staff document the name of the person who submitted the application in the Applicant Information section on the Licensed Child Care Application or Registered and Listed Homes Application page in CLASS.
Applicant Submits eApplication
When an applicant for a listed family home, registered child care home, or licensed child care home submits an eApplication, DCCR staff review the applicant name and verify with the applicant that the Applicant Information on the Application/Closure page in CLASS is correct before accepting the application.
3130 The Application Process
September 2012
Procedure
The application process includes all of the following:
- The pre-application interview or orientation class (not required for certificates, compliance certificates, or listings).
- Submission of the application materials.
- The posting of public notice and compliance with hearing requirements for residential child care operations (if applicable).
- Review of the application for completeness.
- Acceptance of the application as complete, or return of the application if it is incomplete.
- A determination by CCR of the applicant’s compliance with rules, including minimum standards and statutes.
- The decision to issue or deny a permit.
26 TAC §745.211
3140 Public Notice and Hearing Requirements for General Residential Operations
July 2021
3140.1 Public Notice and Hearing Requirements for General Residential Operation Applicants
July 2021
Generally, an applicant for a permit to operate a general residential operation located in a county with a population of less than 300,000 is subject to the public notice and hearing requirements. Exceptions related to trafficking victim services:
- Any information relating to the provision of those services is confidential.
- If the applicant intends to provide treatment services to children with emotional disorders, the applicant is not required to disclose any information relating to the provision of trafficking victim services during the public hearing.
- If the applicant does not intend to provide treatment services, or to children with emotional disorders, the public hearing requirement is waived altogether if the applicant also intends to provide trafficking victim services at the operation. However, the operation will have to meet public hearing requirements if it never provides or ceases to provide trafficking victim services. In those circumstances, the inspector consults with the supervisor regarding what steps to take for the operation to comply with the public hearing requirements.
Texas Human Resources Code §§42.0461; 42.0462; 42.253
26 TAC §745.273
3140.2 Public Notice and Hearing Requirements for General Residential Operation Permit Holders
July 2021
A general residential operation located in a county with a population of less than 300,000 is subject to public notice and hearing requirements when requesting to amend its permit to:
- increase capacity; or
- begin providing treatment services to children with emotional disorders.
Exceptions related to trafficking victim services:
- Any information relating to the provision of those services is confidential.
- If the operation provides or intends to provide treatment services to children with emotional disorders, the operation is not required to disclose any information relating to the provision of trafficking victim services during the public hearing.
- If the operation does not provide, or intend to provide, services to children with emotional disorders, the public hearing is waived altogether if the operation provides trafficking victim services, or intends to provide trafficking victim services, in relation to the increase in capacity. However, the operation will have to meet public hearing requirements if it never provides, or ceases to provide, trafficking victim services. In those circumstances, the inspector consults with the supervisor regarding what steps to take for the operation to comply with the public hearing requirements.
Texas Human Resources Code Section 42.0461
26 TAC Section 745.273
3141 General Requirements for Public Hearing and Notice
July 2021
When to Publish Notice
The applicant or permit holder subject to the requirements must publish the notice for a public hearing after:
- CCR accepts an application for a permit;
- an inspector evaluates a request to amend the permit to increase capacity; or
- an inspector evaluates a request to amend the permit to offer treatment services to children with emotional disorders.
The content required in the notice must align with the requirements outlined in 26 TAC Section 745.275.
Time Frames for Holding a Public Hearing
The time frames for holding the public hearing is based on the purpose of the hearing and are outlined in the following chart:
| If the purpose of the hearing is to | Then the hearing must be held |
|---|---|
| apply for a permit . . . | no later than one month after the date the application is accepted. |
| amend the permit to increase capacity . . . | after CCR has evaluated the request for an amendment. |
| amend the permit to begin providing treatment services to children with emotional needs . . . | after CCR has approved the completed GRO-Additional Operation Plan. |
Scheduling and Holding the Hearing
An applicant or permit holder that is subject to public notice and hearing requirements is required to:
- hold a public hearing in a location that is easily accessible to the community where the services are or will be provided;
- schedule the hearing so that it is open it for at least four hours during the normal business day (a day on the Monday through Friday workweek) or early evening hours; and
- facilitate the public hearing.
If the applicant is a general residential operation that intends to provide treatment services to children with emotional disorders, the operation may not schedule the hearing until after the inspector approves the applicant’s operational plan outlined in Form 2960, Application for a License to Operate a Residential Child Care Facility, Attachment C (see 3223.3 Additional Requirements for General Residential Operation Applications).
During an active declaration of a state of disaster, Texas Government Code §418.014, a public hearing may be held in a manner that allows remote participation.
Texas Government Code §418.014
26 TAC §745.275(b)
Providing Notification of the Hearing
At least 10 days before the date of the public hearing, the applicant publishes the notice in a newspaper of general circulation and notifies the CCR inspector of the time, date and location of the hearing.
At least 10 work days before the hearing, the applicant or permit holder provides a copy of the notice in the community where the child care services are or will be provided to the:
- school district superintendent;
- governing body of the community; and
- local law enforcement agency.
26 TAC §§745.201(2); 745.275
3142 CCR’s Role During the Public Hearing
July 2021
The inspector attends the public hearing in an official capacity for the purpose of receiving public comments.
CCR attends the public hearing as an observer. The inspector may answer questions about CCR policy and procedures; otherwise, the applicant or permit holder responds to questions.
Texas Human Resources Code §42.0461
26 TAC §745.275
3143 Verbatim Record and Report of Public Comment from the Community
July 2021
Within 10 work days of the hearing, the applicant or permit holder submits to the inspector a verbatim record of the hearing and a completed comment summary report on Form 2997, Results of Public Hearing.
The CCR inspector reviews the report to ensure it includes all contents required by 26 TAC §745.275(3) before issuing or amending the permit.
If the applicant or permit holder does not submit the report within the time frame, CCR staff may deny the operation a permit, deny the request to increase capacity or deny the request to add treatment services for emotional disorders to the permit, as applicable (see 3223.3 Additional Requirements for Certain General Residential Operation Applications).
26 TAC §745.277
Texas Human Resources Code §42.0461
3150 “No Trespassing” Signs for Certain General Residential Operations
Revision 23-2; Effective June 26, 2023
A general residential operation that provides treatment services to children with emotional disorders must post “No Trespassing” signs at certain locations on or near the grounds of the operation, including parallel to and along the exterior boundaries, any roadway or other way to access the grounds, at least every 500 feet along the exterior boundaries of unfenced grounds, each entrance to the grounds, and conspicuous places likely to be viewed by intruders.
See Definitions of Terms for residential treatment center
Texas Human Resources Code Section 42.068
Procedure
Collecting Sign Information
If the applicant or permit holder requests that CCR provide the “No Trespassing” signs, CCR staff provide the operation a link to an online survey that collects the information about the operation and the number of signs needed. CCR staff provide the link to the survey and document in CLASS as follows:
| When CCR Staff Provide the Survey Link | How to Document in CLASS |
|---|---|
| During an inspection, including during the application inspection. | As Technical Assistance according to 4154.2 Documenting Technical Assistance. |
| When the operation requests a replacement sign. | As a chronology entry, if the operation needs to request the signs outside of an inspection. |
| If the operation needs additional signs because it increased capacity or changed location. | As a chronology entry if the operation needs to request the signs outside of an inspection. |
The survey collects the following information:
- how many signs the operation will need;
- the name the operation will display on the signs; and
- the address the operation will display on the signs.
If the operation provides or intends to provide human trafficking services, the operation is not required to list the name and address of the operation on the signs.
A Residential Child Care Regulation program specialist receives the survey results and requests the order from the print shop. The print shop then mails the required signs to the operation.
See 3324 Providing the Survey Link for “No Trespassing” Signs Information