Reports and Presentations

Note: These files are in PDF format unless otherwise noted.

Report from the HHS Ombudsman Managed Care Assistance Team Q3 - Fiscal Year 2023

The quarterly report provides quantitative contact data, highlights trends, and identifies issues affecting Texans who receive or inquire about Medicaid benefits and services through HHS programs, MCOs (Managed Care Organizations) and their vendors.

Report from the HHS Ombudsman Managed Care Assistance Team Q2 - Fiscal Year 2023

The quarterly report provides quantitative contact data, highlights trends, and identifies issues affecting Texans who receive or inquire about Medicaid benefits and services through HHS programs, MCOs (Managed Care Organizations) and their vendors.

Report on Group Home Regulation - 2023

This report provides important background on complex issues, including previous relevant legislation; the current landscape of group home regulation, including HHSC boarding home standards adopted at the local level; and recommendations for policymakers on how to potentially improve health and safety standards in these and other unregulated settings.