Reports and Presentations

Note: These files are in PDF format unless otherwise noted.

April 27, 2021

External Quality Review Organization Summary of Activities Report for Contract Year 2020

This executive brief is an overview of the activities and findings from the state fiscal year (SFY) 2020 Summary of Activities (SOA) report meant to highlight the key findings from prior year EQRO activities.

April 26, 2021

External Quality Review Organization Summary of Activities Report for Contract Year 2019

This executive brief is an overview of the activities and findings from the state fiscal year (SFY) 2019 Summary of Activities (SOA) report meant to highlight the key findings from prior year EQRO activities.

March 4, 2021

Information Technology in Article II

This presentation provides an overview of HHS Information Technology, including the agency's 10-Year IT Modernization Plan.

December 9, 2020

Report on Delivery of Health and Human Services to Young Texans

The Delivery of Health and Human Services to Young Texans report discusses services for children under six years of age a critical time of early development which impacts children’s long-term outcomes. The report updates the 2018 edition by highlighting a unified and collaborative approach to delivering services and improving the health of Texas children, including the delivery of these services during the COVID-19 pandemic.

October 17, 2019

Office of the State Long-Term Care Ombudsman Report State Fiscal Years 2017-2018

The Office of the State Long-Term Care Ombudsman is independent within the Texas Health and Human Services Commission (HHSC). Long-term care ombudsmen regularly visit nursing and assisted living facilities to advocate for residents. This report describes ombudsman services in nursing and assisted living facilities in state fiscal years 2017-18, including recommendations to ensure the highest quality of life and care for residents.

April 29, 2019

External Quality Review Organization Summary of Activities Report for State Fiscal Year 2018

This report summarizes EQRO activities for FY 2018, September 1, 2017, through August 31, 2018. EQRO activities include performance measurement, performance improvement project validation, encounter data validation, member and provider surveys, and focused studies.