Reports and Presentations

Note: These files are in PDF format unless otherwise noted.

Utilization Review in STAR+PLUS Managed Care Report - Fiscal Year 2023

This report provides findings and recommendations from the 2023 Utilization Review of the STAR+PLUS Managed Care Program.

Utilization Review in STAR+PLUS Managed Care Report - Fiscal Year 2022

This report provides findings and recommendations from the 2022 Utilization Review of the STAR+PLUS Managed Care program.

Office of the State Long-term Care Ombudsman: Ombudsman Annual Report - State Fiscal Year 2021-2022

This report is issued to inform the public of the work of the State Long-Term Care Ombudsman Program on behalf of residents of nursing facilities and assisted living facilities.

Utilization Review in STAR+PLUS Managed Care Report - Fiscal Year 2021

This report provides findings and recommendations from the 2021 Utilization Review of the STAR+PLUS Managed Care program.

Office of the State Long-term Care Ombudsman: Ombudsman Annual Report - State Fiscal Year 2020

This report is issued by the Office of the State Long-Term Care Ombudsman to describe the program's activities, including complaint resolution on behalf of nursing and assisted living facility residents. It contains recommendations from the office regarding the rights, care and other issues related to residents.