Documents
Instructions
Updated: 4/1995
PURPOSE
- To make a record explaining why a case is in suspense.
- To record the date on which a case is to be removed from the suspense file.
- To provide the clerk with information about the disposition of the case.
DETAILED INSTRUCTIONS
Pull Date — The worker enters the date on which the case is to be removed from the suspense file.
Case Name/Worker Name— Self-explanatory.
Reason in Suspense
Missed Appointment — Check this box if the case is being held because the client missed an appointment.
Additional Information Needed— Check this box if additional information is needed to make the eligibility determination.
Adverse Action — Check this box if the case is pending because of adverse action.
Action To Be Taken
Need to See— Check this box if the worker needs to talk to the client when the requested information is brought in.
Mail Out — Check this box to request that certain forms be mailed on the "pull date." Indicate the forms to be mailed.
Return To — Check this box when the case record should be returned to the worker or other staff member on the "pull date." Enter the name of the staff member to whom the case record should be returned.
Remarks— The worker may use this section to request return of the case record when the Form H1000-B turnaround document is received, to request notification when the action indicated has been taken, or to request any other appropriate action.