To file a complaint against an interpreter certified by Texas Health and Human Services (HHS), Deaf and Hard of Hearing Services (DHHS), complete Form 3950: BEI General Complaints and return it to DHHS within 90 days of the incident.
Instead of using the general complaint form, you can file a complaint by letter, email, fax, or a digital device such as a USB stick or thumb drive.
Send complaints to:
Board for Evaluation of Interpreters
P.O. Box 12904
Mail Code 3027
Austin, TX 78711
Video Phone: 512-410-1387
Learn more in the Board for Evaluation of Interpreters Handbook.