HHSC to Discontinue Waiver Survey & Certification Mailbox

As part of the on-going transformation efforts, HHSC will no longer use the following mailbox, effective Oct. 31, 2022:

• WaiverSurvey.Certification@hhsc.state.tx.us

For a complete list of current contact information, program providers should refer to PL 2021-26 or e-mail Survey Operations at LTCRSurveyOperation@hhs.texas.gov.

For policy questions related to HCS and TxHmL, providers should e-mail LTCRPolicy@hhs.texas.gov.