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The fair hearing process begins with asking for an appeal, which can be requested for many of the actions or inactions that happen to SNAP food benefits, Temporary Assistance for Needy Families, Medicaid, or other state-issued benefits or services.

Frequently asked questions and their answers regarding fair and fraud hearings.

All Texas HHS offices and contractors providing in-person services must display certain posters related to civil rights. State HHS program offices and contractors that administer U.S. Department of Agriculture (USDA) programs must display the USDA “And Justice for All” poster in addition to the civil rights posters.

These agencies are committed to protecting your civil rights, as defined by law. HHS agencies and their contractors and licensees must not discriminate against you in the provision of services, directly or through contractual or other arrangements.

The Compact with Texans describes the Texas Health and Human Services Commission's services, principles, and the process for filing complaints and requesting information.

This webpage explains responsibilities of the Civil Rights Office as they relate to providing services and service delivery.  

At HHS, the Office of the Ombudsman collaborates with team members, program areas and the people HHS serves to ensure policy is followed and expectations are met.

As the federal government ends the continuous Medicaid coverage requirement on March 31, HHSC is notifying Medicaid recipients that they will need to have their eligibility redetermined.