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  • Pages

    If you have concerns or are unhappy with your health or dental plan or the services you receive, you can submit a complaint.

    Topics: Health, Complaints

  • Pages

    The IDD Ombudsman can answer questions and help you resolve a complaint about the Home and Community-based Services program, the Texas Home Living program or local IDD authority services.

    Topics: Complaints

  • Pages

    If you are having problems getting behavioral services, including care for mental health conditions and substance use disorders, the Ombudsman for Behavioral Health can help. We can answer questions and help you resolve a complaint about services received at a state hospital or a community mental health center . We can also help you with concerns about access to behavioral health care through your health insurance plan, whether it is a private plan or a public plan like Medicaid.

    Topics: Complaints

  • Pages

    Family partner support services are for the primary caregiver of a child who is receiving mental health services.

    Topics: Children, Mental Health, Complaints

  • Pages

    The purpose of Complaint and Incident Intake is to provide efficient and effective services to all individuals and their family members by ensuring that their service options and complaints regarding the service delivery system are addressed in a timely manner.

    Topics: Complaints

  • Pages

    This information will help guide you in making complaints with state agencies other than Texas Health and Human Services.

    Topics: Complaints

  • Pages

    This page contains information on how to report suspected fraud or misuse of state resources as well as frequently-asked questions.

    Topics: Complaints

  • Pages

    How to report suspected abuse or neglect of people who are older or who have disabilities, as well as concerns about home health and hospice agencies and intermediate care facilities.

    Topics: Complaints

  • Pages

    Rights are what you can do and how you are treated based on laws and rules. Our rights include making our own decisions, choosing where to live and being treated with respect.

    Topics: Complaints

  • Pages

    You can report suspected abuse or neglect of people who are older or who have disabilities. You can also report care concerns about home health and hospice agencies and intermediate care facilities.

    Topics: Complaints

  • Pages

    The HHS Ombudsman provide a variety of publications to assist Texans experiencing issues with services.

    Topics: Complaints

  • Pages

    The HHS Office of the Ombudsman helps resolve all HHS complaints.

    Topics: Complaints

  • Pages

    Information on how to file a discrimination complaint with HHS or a Federal agency.

    Topics: Complaints

  • Pages

    Learn more about the HHS Ombudsman and find answers to some frequently asked questions.

    Topics: Complaints, Contact, Benefits

  • Pages

    If you get your Medicaid through a health plan or a managed care organization and you have questions or complaints, the Ombudsman for Managed Care can help.

    Topics: Complaints

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