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17 items found.

  • Pages
    If you have concerns or are unhappy with your health or dental plan or the services you receive, you can submit a complaint.

    Topics: Health, Complaints

  • Pages
    This page provides information about COVID-19 to Texans receiving HHS services.

    Topics: Aging, Benefits, Children, COVID-19, Financial, Food, Health, Mental Health, Reporting, Women, Complaints

  • Pages

    Topics: Complaints

  • Pages

    Topics: Complaints

  • Pages

    Topics: Children, Mental Health, Complaints

  • Pages
    The purpose of Complaint and Incident Intake is to provide efficient and effective services to all individuals and their family members by ensuring that their service options and complaints regarding the service delivery system are addressed in a timely manner.

    Topics: Complaints

  • Pages
    This page contains information on how to report suspected fraud or misuse of state resources as well as frequently-asked questions.

    Topics: Complaints

  • Pages
    How to report suspected abuse or neglect of people who are older or who have disabilities, as well as concerns about home health and hospice agencies and intermediate care facilities.

    Topics: Complaints

  • Pages
    Rights are what you can do and how you are treated based on laws and rules. Our rights include making our own decisions, choosing where to live and being treated with respect.

    Topics: Complaints

  • Pages
    You can report suspected abuse or neglect of people who are older or who have disabilities. You can also report care concerns about home health and hospice agencies and intermediate care facilities.

    Topics: Complaints

  • Pages
    The HHS Ombudsman provide a variety of publications to assist Texans experiencing issues with services.

    Topics: Complaints

  • Pages
    The HHS Office of the Ombudsman helps resolve all HHS complaints.

    Topics: Complaints

  • Pages
    Learn more about the HHS Ombudsman and find answers to some frequently asked questions.

    Topics: Complaints

  • Pages
    The Foster Care Ombudsman can answer questions or help you resolve a complaint about your foster care.

    Topics: Children, Complaints

  • Pages
    The Office of the Ombudsman assists when a program's complaint process cannot or does not satisfactorily resolve the issue.

    Topics: Complaints