Coronavirus (COVID-19) Information for People Receiving Services

For health-related COVID-19 information

Visit the DSHS website

Find COVID-19 mental health resources.

Learn more

Medicaid Recipients
Click here to find out what action you need to take due to the end of continuous Medicaid coverage.

For information about COVID-19, dial 2-1-1 (option 6).

This page provides information to Texans receiving HHS services. HHS has provided guidance to child care facilities, long-term care facilities, and other entities that our agency regulates. You can find that guidance here.

In response to the COVID-19 pandemic, the federal government declared a public health emergency (PHE) and passed a law that allowed you to automatically keep your Medicaid coverage (continuous Medicaid). Based on new federal law, continuous Medicaid eligibility will end on March 31, 2023 so you need to renew your benefits when it’s time to ensure your coverage will continue if you are eligible. Visit the End of Continuous Medicaid page to learn more.

Aging Services

HHS has information on Being Informed and Staying Connected (PDF) and Nutrition Resources for Staying Healthy (PDF) for older adults impacted by COVID-19.

HHS also launched the Know Your Neighbor campaign to encourage connection and engagement with older neighbors. To get started, enter "Know your neighbor" in the resource name box on the Aging Well Resources Order Form.

Visit the Area Agencies on Aging page for more information on Area Agencies on Aging and COVID-19.

Crisis Counseling

While many are concerned with the coronavirus specifically, difficult feelings can also emerge due to uncertainty about financial and employment circumstances; stressors like grief and loss, decision-making and school and child care closures; and adjusting to what some are referring to as the “new normal.”

Where Can I Get Help?

All persons seeking services may also call the statewide COVID-19 Mental Health Support Line (PDF), 833-986-1919, available 24 hours a day, 7 days a week, or contact their local mental health authority for assistance.


Pandemic-EBT (P-EBT)

Due to school closures, families may be eligible for assistance through Pandemic Electronic Benefit Transfer (P-EBT). Households receiving SNAP food benefits and children who received free or reduced-price meals may be eligible for a one-time benefit. Visit the P-EBT page for more information.

SNAP Benefits

Due to the public health emergency, all SNAP recipients will get the maximum amount for their household size for February. To see the maximum amounts, visit the SNAP Food Benefits page.

Starting in March 2023, SNAP recipients will see a decrease in the amount of their household’s SNAP benefits. Recipients have been receiving additional SNAP benefits each month during the public health emergency. Due to federal guidelines, recipients will no longer receive additional benefits.

To find out what your monthly benefit amount will be without the SNAP emergency allotment, log in to your account on or the mobile app and go to Case Details, or call 2-1-1, Option 2. You do not need to speak to an agent. The benefit amount provided on 2-1-1 or will not include the SNAP emergency allotment benefit amount.

For more information, read these frequently asked questions (PDF).