Reports and Presentations

Note: These files are in PDF format unless otherwise noted.

May 13, 2022

HHS Ombudsman Managed Care Assistance Team Second Quarter FY 2022

This quarterly report provides statistical information on cases submitted to the HHS Ombudsman Managed Care Team regarding Medicaid managed care.

March 18, 2022

Presentation to the House Human Services Committee

This presentation covers HHSC's Regulatory Authority with respect to Child-Placing Agencies and General Residential Operations. It also covers the licensure process, criminal background check requirements, regulatory oversight, complaint intake, and enforcement.

March 14, 2022

HHS Ombudsman Managed Care Assistance Team Fourth Quarter FY 2021

This quarterly report provides statistical information on cases submitted to the HHS Ombudsman Managed Care Team regarding Medicaid managed care.

February 16, 2022

Quarterly IJ Summary Report July 2021-September 2021

The following report presents information regarding all tags cited at the Immediate Jeopardy (IJ) level during licensing and certification surveys and complaint or incident investigations performed in nursing facilities during the third quarter of 2021 (07/01/2021 – 09/30/2021).

January 18, 2022

Quarterly IJ Summary Report, April 2021 – June 2021

The following report presents information regarding all tags cited at the Immediate Jeopardy (IJ) level during licensing and certification surveys and complaint or incident investigations performed in nursing facilities during the second quarter of 2021 (04/01/2021 – 06/31/2021).

December 9, 2019

2019 Report of the Ombudsman for Children and Youth in Foster Care

The report presents the work of the Ombudsman for Children and Youth in Foster Care for FY 2019.

October 24, 2019

Ombudsmen in Assisted Living Facilities SFY 2018

The Office of the State Long-term Care Ombudsman (Office) is independent within HHSC. Long-term care ombudsmen regularly visit assisted living facilities (ALFs) and advocate for residents. This report describes ombudsman services in ALFs in state fiscal year 2018, including recommendations to ensure the highest quality of life and care for residents.

October 17, 2019

Office of the State Long-Term Care Ombudsman Report State Fiscal Years 2017-2018

The Office of the State Long-Term Care Ombudsman is independent within the Texas Health and Human Services Commission (HHSC). Long-term care ombudsmen regularly visit nursing and assisted living facilities to advocate for residents. This report describes ombudsman services in nursing and assisted living facilities in state fiscal years 2017-18, including recommendations to ensure the highest quality of life and care for residents.

September 9, 2019

Aging Texas Well Strategic Plan for the 2020-2021 Biennium

The Aging Texas Well Strategic Plan for the 2020-2021 biennium is submitted in accordance with Executive Order RP-42 (Appendix A). The executive order established key mandates to direct the ATW initiative and state leaders on policy planning for older Texans. The executive order also instructs the Aging Texas Well Advisory Committee to guide and support state leadership on aging-related matters and requires Texas Health and Human Services Commission to develop a biennial working plan to identify and discuss aging policy issues, guide state government readiness, and promote increased community preparedness for the aging Texas population.

September 3, 2019

Unit Cost for Services Report, 2019

This report identifies the unit cost of each service, other than services related to community service volunteering and subsidized employment services, provided by an area agency on aging, as required by the Human Resources Code, Section 101A.107.