Reports and Presentations
January 18, 2022
This quarterly report provides statistical information on cases submitted to the HHS Ombudsman Managed Care Team regarding Medicaid managed care.
October 1, 2021
The report clearly identifies the unit cost of each service, other than services related to community service volunteering and subsidized employment services, provided by an area agency on aging.
February 2, 2021
The Ernst & Young Phase IV Evaluation Report outlines the continuous improvement initiatives that have been implemented since 2018 in response to a significant increase in the number and complexity of procurements and contracts. The report also highlights a portfolio of 29 projects in which 22 were successfully completed, two are in progress and five that will require additional resources.
January 29, 2021
The Promoting Independence Plan reports on the status of the implementation of a plan to ensure appropriate care settings for persons with disabilities, and the provision of a system of services and supports that foster independence and productivity, including meaningful opportunities for a person with a disability to live in the most appropriate care setting.
January 4, 2021
The report provides data on member access to providers in Medicaid managed care networks, and MCO compliance with contractual obligations related to provider access standards.
December 16, 2020
The Interoperability for Texas: Powering Health 2020 report provides an in-depth overview of interoperability enhancements within the Texas Health and Human Services (HHS) agencies. The report outlines policy changes and builds upon plans previously discussed in the Interoperability for Texas: Powering Health 2018 report. Progress regarding interoperability of information technology systems continues to expand the exchange of electronic health information within Texas.
December 11, 2020
Annual report to provide an update to the Legislature on the implementation of the system redesign for individuals with an intellectual or developmental disability, as required by Texas Government Code, Chapter 534.
December 9, 2020
The Delivery of Health and Human Services to Young Texans report discusses services for children under six years of age a critical time of early development which impacts children’s long-term outcomes. The report updates the 2018 edition by highlighting a unified and collaborative approach to delivering services and improving the health of Texas children, including the delivery of these services during the COVID-19 pandemic.
December 4, 2020
This report is issued by the Office of the State Long-Term Care Ombudsman to describe the program's activities, including complaint resolution on behalf of nursing and assisted living facility residents. It contains recommendations from the office regarding the rights, care and other issues related to residents.
December 1, 2020
The report presents the work of the Ombudsman for Children and Youth in Foster Care for FY2020.