Reports and Presentations

Note: These files are in PDF format unless otherwise noted.

December 4, 2020

Office of the State Long-term Care Ombudsman: Ombudsman Annual Report SFY 2019

This report is issued by the Office of the State Long-Term Care Ombudsman to describe the program's activities, including complaint resolution on behalf of nursing and assisted living facility residents. It contains recommendations from the office regarding the rights, care and other issues related to residents.

December 12, 2018

H.B. 216 Required Legislative Report on Boarding Homes, December 2018

Section 260.003 required the executive commissioner of the Health and Human Services Commission (HHSC) to develop and publish model standards for the operation of a boarding home facility and specifies that these standards must address elements such as construction, fire safety, sanitary conditions, reporting and investigation of injuries and incidents, staff education, and assessment of residents.

May 14, 2018

Ombudsmen in Assisted Living Facilities SFY 2017

The Office of the State Long-term Care Ombudsman (Office) is independent within HHSC. Long-term care ombudsmen regularly visit assisted living facilities (ALFs) and advocate for residents. This report describes ombudsman services in ALFs in state fiscal year 2017, including recommendations to ensure the highest quality of life and care for residents.