Reports and Presentations

Note: These files are in PDF format unless otherwise noted.

April 27, 2021

External Quality Review Organization Summary of Activities Report for Contract Year 2020

This executive brief is an overview of the activities and findings from the state fiscal year (SFY) 2020 Summary of Activities (SOA) report meant to highlight the key findings from prior year EQRO activities.

April 26, 2021

External Quality Review Organization Summary of Activities Report for Contract Year 2019

This executive brief is an overview of the activities and findings from the state fiscal year (SFY) 2019 Summary of Activities (SOA) report meant to highlight the key findings from prior year EQRO activities.

January 29, 2021

2020 Revised Texas Promoting Independence Plan

The Promoting Independence Plan reports on the status of the implementation of a plan to ensure appropriate care settings for persons with disabilities, and the provision of a system of services and supports that foster independence and productivity, including meaningful opportunities for a person with a disability to live in the most appropriate care setting.

October 24, 2019

Ombudsmen in Assisted Living Facilities SFY 2018

The Office of the State Long-term Care Ombudsman (Office) is independent within HHSC. Long-term care ombudsmen regularly visit assisted living facilities (ALFs) and advocate for residents. This report describes ombudsman services in ALFs in state fiscal year 2018, including recommendations to ensure the highest quality of life and care for residents.

October 17, 2019

Office of the State Long-Term Care Ombudsman Report State Fiscal Years 2017-2018

The Office of the State Long-Term Care Ombudsman is independent within the Texas Health and Human Services Commission (HHSC). Long-term care ombudsmen regularly visit nursing and assisted living facilities to advocate for residents. This report describes ombudsman services in nursing and assisted living facilities in state fiscal years 2017-18, including recommendations to ensure the highest quality of life and care for residents.

April 29, 2019

External Quality Review Organization Summary of Activities Report for State Fiscal Year 2018

This report summarizes EQRO activities for FY 2018, September 1, 2017, through August 31, 2018. EQRO activities include performance measurement, performance improvement project validation, encounter data validation, member and provider surveys, and focused studies.

May 14, 2018

Ombudsmen in Assisted Living Facilities SFY 2017

The Office of the State Long-term Care Ombudsman (Office) is independent within HHSC. Long-term care ombudsmen regularly visit assisted living facilities (ALFs) and advocate for residents. This report describes ombudsman services in ALFs in state fiscal year 2017, including recommendations to ensure the highest quality of life and care for residents.