Reports and Presentations

The Office of the State Long-Term Care Ombudsman is independent within the Texas Health and Human Services Commission (HHSC). Long-term care ombudsmen regularly visit nursing and assisted living facilities to advocate for residents. This report describes ombudsman services in nursing and assisted living facilities in state fiscal years 2017-18, including recommendations to ensure the highest quality of life and care for residents.

This report summarizes EQRO activities for FY 2018, September 1, 2017, through August 31, 2018. EQRO activities include performance measurement, performance improvement project validation, encounter data validation, member and provider surveys, and focused studies.