Reports and Presentations

Note: These files are in PDF format unless otherwise noted.

October 17, 2019

Office of the State Long-Term Care Ombudsman Report State Fiscal Years 2017-2018

The Office of the State Long-Term Care Ombudsman is independent within the Texas Health and Human Services Commission (HHSC). Long-term care ombudsmen regularly visit nursing and assisted living facilities to advocate for residents. This report describes ombudsman services in nursing and assisted living facilities in state fiscal years 2017-18, including recommendations to ensure the highest quality of life and care for residents.

September 3, 2019

Unit Cost for Services Report, 2019

This report identifies the unit cost of each service, other than services related to community service volunteering and subsidized employment services, provided by an area agency on aging, as required by the Human Resources Code, Section 101A.107.

April 29, 2019

External Quality Review Organization Summary of Activities Report for State Fiscal Year 2018

This report summarizes EQRO activities for FY 2018, September 1, 2017, through August 31, 2018. EQRO activities include performance measurement, performance improvement project validation, encounter data validation, member and provider surveys, and focused studies.