Reports and Presentations

Note: These files are in PDF format unless otherwise noted.

Report from the HHS Ombudsman Managed Care Assistance Team Q3 - Fiscal Year 2023

The quarterly report provides quantitative contact data, highlights trends, and identifies issues affecting Texans who receive or inquire about Medicaid benefits and services through HHS programs, MCOs (Managed Care Organizations) and their vendors.

Report from the HHS Ombudsman Managed Care Assistance Team Q2 - Fiscal Year 2023

The quarterly report provides quantitative contact data, highlights trends, and identifies issues affecting Texans who receive or inquire about Medicaid benefits and services through HHS programs, MCOs (Managed Care Organizations) and their vendors.