Notice TF0610, Notice of Excessive Card Replacements

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Documents

Effective Date: 7/2024

Instructions

Updated: 7/2024

Purpose

  • To notify SNAP households of unusual EBT activity due to a high number of replacement Lone Star Card Requests.
  • To notify SNAP households when a fifth replacement Lone Star Card is requested, the Office of Inspector General (OIG) will be notified and may investigate the household.
  • To provide a reminder to SNAP households about what constitutes Lone Star Card trafficking.

Procedure

When to Prepare

After initial card issuance to a primary or secondary cardholder, the print vendor sends this notice to SNAP households when they receive four replacement Lone Star Cards in a 12-month period.

Number of Copies

Save a copy in the electronic case record.

Transmittal

Send one copy to the household.