Form 6102, Community Mental Health Center Facility Incident Report

Instructions for Opening a Form

Some forms cannot be viewed in a web browser and must be opened in Adobe Acrobat Reader on your desktop system. Click here for instructions on opening this form.


Effective Date: 2/2020



Effective Date: 2/2020



Form 6102 is used to notify Texas Health and Human Services Commission (HHSC) of an incident and the actions taken by the facility.


Submit as soon as possible and submit each form separately. Do not submit multiple incidents in one document.
Explain how the facility will improve care as a result of the incident. Complete the entire form with all requested attachments so that HHSC may review the incident without requiring additional information or documents.


Submit each completed form by ONE of the following (email, fax or mail):

Fax: 1-833-709-5735 or 512-206-3985
Mail: Texas Health and Human Services Commission
Complaint and Incident Intake
P.O. Box 149030, Mail Code E-249
Austin, TX 78714-9030


Detailed Instructions

Print or type the information and provide as much information as possible. Use the facility name and license number as listed on your license.

Reportable IncidentCheck the appropriate box from the following:

  • Abuse and Neglect
  • Illegal, Unprofessional or Unethical Conduct Related to Operation of the Facility or Services

 Date of Report Enter the report date.

Date of Incident Enter the date of the incident.

Time of Incident Enter the time of the incident and check A.M. or P.M.

Facility License No.Enter the facility license number.

Facility NameEnter the name of the facility.

Facility AddressEnter the street address, city, state, ZIP code.

Facility TelephoneEnter the area code and telephone number.

Reporter Name and TitleEnter the contact person and title that the surveyor will ask for should a follow-up telephone call be needed.

Primary Phone No. and Secondary Phone No. Enter the area code and telephone numbers.

EmailEnter the email address.

Patient NameIf the incident involves a patient, enter the first, middle and last name.

Date of BirthEnter the patient’s date of birth.

Date of Admission Enter the date the patient was admitted.

Date of Discharge Enter the date the patient was discharged.

Diagnoses (all)Enter the diagnoses.

Name of ProcedureEnter the name of the procedure.

Discharge Disposition Check the box for home, hospital, psych facility or other. If other, enter the other disposition.

Facility Name and CityEnter the name of the facility and city.

History of Similar AllegationsCheck the box for Yes or No. If yes, explain.

Alleged Perpetrator Name and TitleEnter the alleged perpetrator’s name and title. List only alleged perpetrators who are not patients. Alleged perpetrators who are patients should be listed in the “Patient” section. If the alleged perpetrator is neither a patient nor a staff member, indicate the relationship of this person to the patient (example: friend, family member, etc.).

License No. Enter the alleged perpetrator’s license number.

Social Security No. Enter the alleged perpetrator’s Social Security number.

Telephone Enter the alleged perpetrator’s area code and phone number.

AddressEnter the alleged perpetrator’s street address, city, state and ZIP code.


When did you first learn of the incident? Enter the date and time.

Provide a brief summaryEnter what happened, who was involved (e.g., RN, LVN, PCT, MD, other), and the action taken at the time of the incident.

Did the patient receive any treatment? Check Yes or No and if yes, provide an explanation of the treatment provided. Attach pertinent treatment documentation, if necessary. 

Provide a narrative report of the investigation Explain how you handled the incident and what actions you will take to reduce the potential for similar incidents in the future.

Actions to be taken as a result of this incidentCheck all boxes that apply.

Signature, Printed Name and Date The supervising authority signs, prints his/her name and enters the date. Then, email, fax or mail the completed incident form to the number or address provided above under Transmittal.