Documents
Instructions
Updated: 1/2011
Purpose
TANF, SNAP and Medical Programs:
- To schedule interview appointments.
- To tell clients to bring items needed for the interview.
Procedure
When to Prepare
TANF, SNAP and Medical Programs:
Once the household provides an application for assistance — online, in-person, through the mail or by fax — to a Health and Human Services Commission benefit office, staff use the State Portal Scheduler to schedule an interview.
The Texas Integrated Eligibility System (TIERS) triggers Form H1830-I to be sent to households for all types of Texas Works programs that require an interview and are scheduled or rescheduled through the State Portal Scheduler.
Transmittal
- The form is only generated by TIERS and is mailed through the batch process or is given by hand to the client.
- Staff may reprint the form if a household requests a copy from TIERS History Correspondence.
- TIERS will not allow staff to generate the form through Manual Correspondence.
Form Retention
TIERS maintains a copy of the form in History Correspondence.