- To serve as one of the Texas Health and Human Services Commission’s (HHSC's) primary method of training Electronic Benefit Transfer (EBT) cardholders in using the Lone Star Card.
- To provide written notice of the EBT information given to the household.
When to Prepare
If issuing a Lone Star Card in a local HHS office, staff provide the Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) households with the Form H1184, Here is Your Lone Star Card, and Form H1185.
The EBT vendor includes the Forms H1184 and H1185 when mailing the Lone Star Card.
Number of Copies and Transmittal
Give the household one copy.
At the interview, explain the information found in the EBT training pamphlet per the policy guidelines, even if the application is pended.