Form H1185, Important Information About Your Lone Star Card

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Documents

Effective Date: 6/2024

Instructions

Updated: 10/2022

Purpose

  • To serve as one of the Texas Health and Human Services Commission’s (HHSC's) primary method of training Electronic Benefit Transfer (EBT) cardholders in using the Lone Star Card.
  • To provide written notice of the EBT information given to the household.

Procedure

When to Prepare

If issuing a Lone Star Card in a local HHS office, staff provide the Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) households with the Form H1184, Here is Your Lone Star Card, and Form H1185.

The EBT vendor includes the Forms H1184 and H1185 when mailing the Lone Star Card.

Number of Copies and Transmittal

Give the household one copy.

Detailed Instructions

At the interview, explain the information found in the EBT training pamphlet per the policy guidelines, even if the application is pended.