Documents
Instructions
Updated: 1/2022
Purpose
- To provide the Electronic Benefit Transfer (EBT) vendor with a card carrier for mailing the Lone Star Card.
- To provide staff with a card carrier for issuing the Lone Star Card.
- To serve as one of the Texas Health and Human Services Commission’s (HHSC's) primary methods of training EBT cardholders in using the Lone Star Card.
Procedure
When to Prepare
The EBT vendor inserts a registered Lone Star Card in the card carrier when mailing a Lone Star Card from its central facility.
The EBT issuance staff insert a registered Lone Star Card in the card carrier when issuing a Lone Star Card according to the local office security procedures.
Number of Copies and Transmittal
Provide a Lone Star Card carrier when issuing an unregistered Lone Star Card.