Search Providers

The Critical Incident Management System is a reporting tool for providers to report critical incidents that replaces previous reporting systems. Critical incidents include abuse, neglect, or exploitation (ANE) allegations and non-ANE allegations like incidents involving law enforcement, emergency room visits or medication errors.

A listing of resources for the IDD Operations Portal.

Frequently asked questions about the IDD Operations Portal.

EVV-related 21st Century Cures Act Information

If you suspect someone with a disability has been abused, neglected or exploited, call the Department of Family and Protective Services Statewide Intake at 800-252-5400 or make a report online through their secure website: www.txabusehotline.org .

Information for providers that use the IDD Operations Portal

Each month, HHSC requires nursing facilities who participate in the Medicaid program to report census on occupied Medicaid bed days, census of the licensed beds and children under the age 22.

Information about the collection and reporting of Aggregate Restraint Data by HCS providers.

Electronic Visit Verification (EVV) is a computer-based system that verifies the occurrence of authorized personal attendant service visits by electronically documenting the precise time a service delivery visit begins and ends. Texas requires EVV for certain Medicaid funded home and community-based services provided through HHSC and MCOs.

Training materials and resources for EVV in Texas.

Resources for Contract & Fiscal Compliance Monitoring Tools

Information for ICF/IDD providers on the collection and reporting of Aggregate Restraint Data.

Information that contracted service providers need to do business with HHS.

IL 2022-37 provides a status update on the implementation of the Critical Incident Management Reporting System, which impacts HCS, TxHmL providers and LIDDAs. HHSC will host six CIMS Provider Administration Demonstration webinars in July.