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Due to COVID-19 precautions, HHSC is taking protective measures for the public and HHSC staff. HHSC encourages contract applicants and current contractors for Long-term Care programs and services to submit contract applications and other contract information by email or fax

Regulatory and other information for Texas Hospice providers.

Regulatory information for Texas Home Living Waiver (TxHmL) providers.

HHSC has posted the notice “Electronic Visit Verification (EVV) Transition: You Must Take Action Now!” (PDF) for program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers to review.

Medicaid and CHIP Services (MCS) is hosting monthly meetings for Providers and Financial Management Services Agencies (FMSAs), who use the Long-term Care (LTC) Online Portal for the Home and Community-based Services (HCS) and Texas Home Living (TxHmL) waiver programs.

Program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers transitioning to the new state EVV vendor, HHAeXchange, are responsible for completing all required visit maintenance (including visit maintenance unlock requests) in their current EVV vendor system, DataLogic/Vesta or First Data/AuthentiCare.

HHSC Long-term Care Regulation will host a webinar for HCS, TxHmL, PI and ICF/IID providers regarding the latest information from LTCR.

To remain compliant with Electronic Visit Verification (EVV) requirements, program providers and financial management services agencies (FMSAs) transitioning to HHAeXchange or who have recently enrolled to provide personal care services (PCS), must complete onboarding and system user training before Oct. 1.

This notice is for program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers transitioning to the new state-funded EVV vendor, HHAeXchange.

A new version of the Electronic Visit Verification (EVV) Home Health Care Services (HHCS) Bill Codes Table has posted.

HHSC is hosting Electronic Visit Verification (EVV) policy training webinars for program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers to complete the EVV policy training requirement.

A recording of the Sept. 13 TMHP LTC Town Hall for HCS/TxHmL Providers and FMSAs Webinar is available for those who could not attend.

HHSC sent a GovDelivery notice on Sept. 13 for the new and revised Electronic Visit Verification (EVV) alternative device policy. This notice is to correct what was previously posted.

To remain compliant with Electronic Visit Verification (EVV) requirements, program providers and financial management services agencies (FMSAs) transitioning to HHAeXchange or who have recently enrolled to provide personal care services (PCS), must complete onboarding and system user training before Oct. 1.

HHSC has posted the new and revised policies for alternative devices effective Oct. 1, 2023, that will be added to the Electronic Visit Verification (EVV) Policy Handbook in an upcoming handbook revision.