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- Provider NewsMarch 4, 2025
FEI Systems will host a monthly provider demonstration webinar on March 11, 2025, from 10–11 a.m.
Topics: Long-term Care Providers
- Provider NewsFebruary 11, 2025
Texas Health and Human Services Commission (HHSC) is aware that an unauthorized third party impersonating the agency sent an email requesting the recipient complete and sign documents using DocuSign from HHSC employees.
Topics: Long-term Care Providers
- Provider NewsFebruary 3, 2025
FEI Systems will host a monthly provider demonstration webinar on Feb. 11, 2025, from 10–11 a.m.
Topics: Long-term Care Providers
- Provider NewsJanuary 21, 2025
HHAeXchange is hosting an EVV system training webinar on Wednesday, Feb. 12, from 11 a.m. to noon Central time for Consumer Directed Services (CDS) employers who use HHAeXchange as their EVV system.
Topics: Long-term Care Providers
- Provider NewsJanuary 13, 2025
HHSC published a notice on Dec. 4, 2024, about the EVV Proprietary System Operator Onboarding Process Overview and Timeline to the TMHP EVV Proprietary Systems webpage
Topics: Long-term Care Providers
- Provider NewsJanuary 7, 2025
The Texas Health and Human Services Commission has updated the Electronic Visit Verification Visit Maintenance Unlock Request templates, VMUR job aids, and VMUR policy on the EVV webpage.
Topics: Long-term Care Providers
- Provider NewsDecember 4, 2024
The Texas Medicaid & Healthcare Partnership (TMHP) has published the 2025 Proprietary System Operator (PSO) Operational Readiness Review (ORR) onboarding schedule and the new PSO Onboarding Standard Process Overview and Timeline (PDF) to the TMHP EVV webpage.
Topics: Long-term Care Providers
- Provider NewsNovember 7, 2024
To enhance program integrity, the Texas Health and Human Services Commission is reducing the use of alternative devices as an approved method to clock in and clock out of for Electronic Visit Verification required services.
Topics: Long-term Care Providers
- Provider NewsNovember 1, 2024
FEI Systems will host a monthly provider demonstration webinar on November 12, 2024, from 10–11 a.m. Monthly provider demonstration webinars are offered to providers with access to the Critical Incident Management System.
Topics: Long-term Care Providers
- Provider NewsOctober 2, 2024
FEI Systems will host a monthly provider demonstration webinar on Oct. 8, 2024, from 10–11 a.m. Monthly provider demonstration webinars are offered to providers with access to the Critical Incident Management System.
Topics: Long-term Care Providers
- Provider NewsSeptember 4, 2024
FEI Systems will host a monthly provider demonstration webinar on Sept. 10, 2024, from 10–11 a.m.
Topics: Long-term Care Providers
- Provider NewsAugust 8, 2024
FEI Systems will host a monthly provider demonstration webinar on Aug. 13, 2024, from 10–11 a.m.
Topics: Long-term Care Providers
- Provider NewsJuly 31, 2024
On Friday, July 19, due to the CrowdStrike Global IT issue, you may have experienced issues using your Electronic Visit Verification system to clock in and clock out when providing services requiring EVV.
Topics: Long-term Care Providers
- Provider NewsJuly 3, 2024
FEI Systems will host a monthly provider demonstration webinar on July 9, 2024, from 10–11 a.m.
Topics: Long-term Care Providers
- Provider NewsJune 7, 2024
FEI Systems will host a monthly provider demonstration webinar on June 11, 2024, from 10–11 a.m.
Topics: Long-term Care Providers